Systems and Technology Administrator

6 days ago

Pune, Maharashtra, India Zendesk Full time ₹ 5,00,000 - ₹ 12,00,000 per year

The
Systems and Technology Administrator
oversees technology related to access control, CCTV, and select intelligence technologies. This role reports to the Systems and Technology Lead and supports regional GSS managers, the Global Security Operations Center, and other internal stakeholders with the physical security systems that are used as part of their duties.

What You'll Be Doing

  • Regularly troubleshoots access control system issues
  • Troubleshoots basic networking problems
  • Maintain records and document maintenance activity
  • Assist the Systems and Technology Lead during new construction projects to determine layout for security equipment like badge readers and cameras
  • Partners with stakeholders in Workplace Experience and IT to solve problems related to access control or CCTV systems.
  • Potential to travel up to 10% of the year

What You Bring To The Role

  • Experience with access control systems programming
  • Basic understanding of doors, door hardware and typical electric and electro-mechanical locking systems
  • Experience with the setup of IP camera systems and network video recorders
  • Must be highly adaptable and flexible and able to support work in multiple time zones.

Basic Qualifications

  • 2-4 years experience with physical security access control systems installation and administration.
  • Basic understanding of networking & desktop support
  • Excellent English language written and oral communication skills required.
  • Strong analytical and troubleshooting abilities, capable of resolving issues swiftly in a remote environment.
  • Comfortable using Google Workspace

Preferred Qualifications

  • Certification or proven sustained work with S2 NetBox and NetVR
  • Network+ certification or similar
  • Previous experience as an access control technician

Please note that Zendesk can only hire candidates who are physically located and plan to work from Pune, Maharashtra. Please refer to the location posted on the requisition for where this role is based.

The Intelligent Heart Of Customer Experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.

  • Systems and Technology Administrator

    2 days ago

    Pune, Maharashtra, India Zendesk Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job DescriptionThe Systems and Technology Administrator oversees technology related to access control, CCTV, and select intelligence technologies.  This role reports to the Systems and Technology Lead and supports regional GSS managers, the Global Security Operations Center, and other internal stakeholders with the physical security systems that are used as...

  • Senior System Administrator

    3 days ago

    Pune, Maharashtra, India Sankalp Computer & Systems Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Code: Senior System AdministratorPosition: 2Certifications required: MCSE & CCNASkill set : LAN / WAN, Systems, OS Windows XP,7,8,10 Windows server 2003, 2008R2 2012R2, Good knowledge of Active directory, Good knowledge of Computer Hardware, & Networking, Knowledge of Microsoft Technologies, Good Knowledge of Microsoft Outlook & windows Live Mail....

  • Linux System Administrator

    3 days ago

    Pune, Maharashtra, India Puresoftware Technology Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Location: Pune, HybridStart Date: Only for Immediate joinersJob Description: We are looking for skilled Linux System AdminRole & responsibilitiesLinux administration (RHEL, Ubuntu, Oracle Linux, SUSE): install, configure, patch, harden, and tune systems.Shell scripting (Bash, sh, ksh): automate tasks and build health check/monitoring scripts.Networking...

  • Information Technology System Network Administrator

    3 days ago

    Pune, Maharashtra, India Adroitsquare Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionAdroitsquare is a creative and business process outsourcing company with extensive expertise in providing high-end graphic design solutions. We aim to enhance operational efficiency for our clients with real-time 24/7 production services and support for every platform. Our technology-enabled solutions offer clients a long-term sustainable...

  • System Administrator/Server Administrator

    6 hours ago

    Pune, Maharashtra, India Pragmatic Techsoft Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Job Description Location: Pune, India Qualifications: BE/BCS/BCA/MCA/Btech Experience: 1 - 4 years of relative experience database, network administration, or linux system administration experience Responsibilities: Installation of OS(Ubuntu,Windows,etc) and maintenance of company assets including laptop,headphones,mouse, etc. Monitor and solve internet...

  • Systems Administrator

    2 days ago

    Pune, Maharashtra, India Rapid7 Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the Role:We are looking for a Systems Administrator based in India to join our globally distributed IT infrastructure team. This individual will play a key role in supporting and managing our cloud infrastructure, enterprise endpoints, and security platforms. The role requires technical hands-on experience, a problem-solving mindset, and the ability to...

  • Azure Cloud System Administration

    3 days ago

    Pune, Maharashtra, India KP Hr And Infra Services Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Managing & providing technical oversight for cloud tenants, including Azure & M365 resources , system administration, automation (scripting, containerization), monitoring, cost/usage reporting & incident management for Microsoft Cloud Platforms. Required Candidate profile12+ yr of exp in IT infrastructure & system design.Exp with on-prem & Cloud Hosting...

  • Senior System Administrator

    4 days ago

    Pune, Maharashtra, India AEON SOFTWARE Full time ₹ 6,00,000 - ₹ 7,00,000 per year

    Job Description-We are seeking a proactive and technically skilled Senior System Administrator with 5 to 6 years of experience to support and maintain our IT infrastructure. The ideal candidate will have a solid foundation in system administration, user support, and IT operations within Windows and/or Linux environments. You will work alongside senior...

  • System Administrator

    7 days ago

    Pune, Maharashtra, India IDESLABS PRIVATE LIMITED Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Roles and ResponsibilityManage and maintain computer systems, networks, and software applications.Troubleshoot and resolve technical issues efficiently.Ensure system security and integrity by implementing appropriate measures.Collaborate with other teams to ensure seamless integration of systems and services.Develop and implement disaster recovery plans to...

  • Senior System Administrator

    4 days ago

    Pune, Maharashtra, India Tresvista Financial Services Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    About the DepartmentThe IT department at TresVista is a critical function in running the business successfully. It is responsible for managing and maintaining the company's technology infrastructure and systems, including hardware, software, and networks. The IT department also works to ensure that technology is used effectively and efficiently to support...