Senior Staff Engineer, ServiceNow

2 weeks ago

Remote India Nagarro Full time ₹ 9,00,000 - ₹ 12,00,000 per year

REQUIREMENTS:

  • Total experience 10+ years
  • Strong working experience in technical specification and implementation of the ServiceNow with specializing in ITSM Module, Service Portal, ServiceNow, ServiceNow ITAM
  • Experience in either of other modules i.e. HAM Pro, SAM pro or GRC or SPM or HRSD and ITIL knowledge.
    Hands-on experience in ServiceNow integrations with third-party systems.
  • Strong understanding of ITIL principles
  • Strong Understanding of business needs and the needs to standardize processes and accommodate into the design.
  • Develops the technical solutions, implements them and performs the component Integration Tests.
  • Configure ServiceNow using scripting (UI Policies/Actions, Business Rules, Client Scripts, Jelly scripting, Angular JS)
  • Ability to explore and grasp new technologies.
  • Proficient in communicating and driving technology solutions that support business objectives
  • Ability to work effectively and manage partnerships with all areas and members of the business as well as all levels of the organization. Excellent analytical, critical thinking, problem-solving and prioritization skills .
  • Mentoring your team members in projects and helping them keep up with new technologies.

RESPONSIBILITIES:

  • Writing and reviewing great quality configuration.
  • Understanding the client's business use cases and technical requirements and be able to convert them in to technical design which elegantly meets the requirements
  • Mapping decisions with requirements and be able to translate the same to developers
  • Identifying different solutions and being able to narrow down the best option that meets the client's requirements
  • Defining guidelines and benchmarks for NFR considerations during project implementation
  • Writing and reviewing design document explaining overall architecture, framework, and high-level design of the application for the developers
  • Reviewing architecture and design on various aspects like extensibility, scalability, security, design patterns, user experience, NFRs, etc., and ensure that all relevant best practices are followed
  • Developing and designing the overall solution for defined functional and non-functional requirements; and defining technologies, patterns, and frameworks to materialize it
  • Understanding and relating technology integration scenarios and applying these learnings in projects

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