Staff Software Engineer

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.

Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.

Become part of our winning team and help us create a world that works better.

Short Description/Job Objective:

The TeamViewer Digital Employee Experience (DEX) platform finds and resolves IT issues before they affect users. Over the past several years we have successfully built and released products which makes IT administrators' day-to-day life easier. Our vision is to become THE unified endpoint management solution for our customers.

We're looking for a Staff Software Engineer to play a key role in supporting and enhancing our DEX capabilities, trusted by large enterprise customers. In this role, you'll be essential to maintaining and improving the experience for our existing customers, while helping evolve our elastic SaaS cloud platform.  You will also bring in expertise in using Azure managed services - like Databricks, Kafka/Event Hubs, Redis or SQL MI.

As part of an Agile team, you'll contribute as an individual contributor, working primarily with C# .NET and SQL. Your work will power both containerized services running on Azure Kubernetes and web applications hosted on IIS in on-prem environments. You will also guide junior members of the team in best practices in software development & Secure SDLC.

Responsibilities:

• Maintain & enhances services for our DEX solution in the areas of Device & Application Performance Monitoring & Management, and Network Monitoring
• Define the architecture, design and develop new features for our software in .NET C#
• Continuously integrate, build and deploy our solution from test system to production
• Design and implement common APIs based on architecture guidelines and frameworks
• Design and build common database systems of high availability and quality
• Optimize and enhance our software with new, efficient algorithms and state-of-the-art software tools and technologies
• Work independently on solutions for specified requirements and be responsible for complying with time and quality specifications
• Ensure that our software is secure, stable, scalable and runs efficiently
• Monitor the latest technical developments in your field and make proposals for improvement
• Guide and assist other team members in engineering topics relevant for the team
• Coach & mentor junior members in the team
• Act as an advisor for product owners (feasibility studies and time estimates for new functionality to be implemented)
• Communicate with customers to analyze & fix product defects, or during major implementations
• Contribute towards Security initiatives like ISO27001, SOC2, NIST and FedRAMP certification, and inculcate security awareness (SSDLC) across the team.

Requirements:

• A university degree in the field of information technology, computer science and engineering or a related subject
• 10+ years of professional experience in the field of software development 
• Solid knowledge of .NET (C#) and SQL is mandatory
• Solid knowledge of Secure SDLC principles, OWASP Top-10 vulnerabilities & remediation, and Threat Modeling
• Must have experience in any of the unit test casing framework
• Experience in docker, kafka, databricks, ADO pipelines or Azure services (like AKS, Redis, Keyvault, eventhub, servicebus, SQL MI etc)
• Experience in taking architectural decisions about the development and maintenance of large-scale distributed systems and integrations with applications and user interfaces
• Experience in quick feasibility studies, POC & prototyping to arrive at firm estimates
• Experience in build v/s buy evaluations and total cost of ownership of software systems
• Understanding of Clean Code and Design Patterns for object-orientated programming 
• A positive and solution-oriented mindset paired with a structured and analytical way of thinking/working, being a team player, as well as motivated to learn new things 
• Experience in any of the following is desirable: parallel programming (multi-threading), test automation, network communications, digital certificates/PKI
• Knowledge of Typescript, React or C++ is a plus
• Familiarity with AI tools for coding (like Co-pilot) is a plus
• Familiarity with concepts of end-user computing, or monitoring of device / application / network performance,  is a plus
• Fluency in English is mandatory, further languages are a plus

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.