Senior Business Management Analyst, Associate

Job Title: Senior Business Management Analyst, Associate

Location: Pune, India

Role Description

The Senior Business Management Analyst works within an established DWS Legal Operations team, whose objectives are to provide matter management and legal business management support to key stakeholders.

What we'll offer you

As part of our flexible scheme, here are just some of the benefits that you'll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Provide support in the matter management system, including communication with internal stakeholders and external law firm vendors; vendor onboarding; support with internal queries on matter creation; invoice quality assurance; legal spend reporting and report creation.
• Ensure compliance with accurate matter management and payments to law firms.
• Respond to internal and external queries related to matter management and e-billing in relation to the matter management system.
• Support governance structure through ongoing maintenance of standard policies and procedures, including Legal Operations key operating documents and end-user guidance documents.
• Support all planned rollouts of the matter management system to additional users across different regions, by providing support for planning deployments, law firm onboarding, lawyer onboarding, matter review and reconciliation, and lawyer training and support.
• Provide business management support to key internal stakeholders.

Your skills and experience

Core Skills

• 3-5 years of work experience within a legal operations or law firm billing department.
• Outside council management
• Proven strong problem-solving skills and ability to structure and assess complex problems to develop solution options.
• Proven experience in process analysis and the documentation thereof.
• Confident in working in a team that supports stakeholders working in multiple time zones.

Communication skills

• Exceptional verbal and written communication skills.
• Strong stakeholder management skills, with proven ability to clearly explain complex topics across various seniority levels.

Technical skills

• Advanced knowledge of MS Excel required.
• Excellent knowledge of legal matter management systems.
• Good knowledge of MS PowerPoint and M365.
• Experience using Tableau or similar reporting tools.

Soft Skills

• Ability to work independently and take ownership.
• Exhibits good eye for detail and a willingness to improve current processes.
• Flexibility to handle multiple parallel projects and engagements.
• Proactive and motivated approach in problem solving.
• Able to cope well under pressure and meet tight deadlines.

Educational Qualification

• Bachelor's Degree in Business Management or Finance preferable.

How we'll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

We at DWS are committed to creating a diverse and inclusive workplace, one that embraces dialogue and diverse views, and treats everyone fairly to drive a high-performance culture. The value we create for our clients and investors is based on our ability to bring together various perspectives from all over the world and from different backgrounds. It is our experience that teams perform better and deliver improved outcomes when they are able to incorporate a wide range of perspectives. We call this #ConnectingTheDots.