Senior ServiceNow Developer Strategic Portfolio Management SPM Expert

5 days ago

Pune, Maharashtra, India InfoVision Inc Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Critical Skills to Possess:

  • 5+ years of hands-on ServiceNow development experience.
  • 3+ years of dedicated, in-depth experience implementing, configuring, and customizing the ServiceNow SPM/ITBM suite.
  • Technical Certifications:
  • Must-Have: ServiceNow Certified Implementation Specialist – Project Portfolio Management (CIS-PPM).
  • Strongly Required: ServiceNow Certified Application Developer (CAD).
  • SPM Module Expertise (Hands-On):
  • Demonstrated mastery of the PPM suite (Demand, Project, Portfolio, Resource Management).
  • Proven experience with Application Portfolio Management (APM).
  • Solid understanding and configuration experience with Agile Development 2.0 and its integration points.
  • Platform Skills:
  • Expert proficiency in ServiceNow scripting (both client-side and server-side).
  • Strong knowledge of the ServiceNow platform architecture, including the Common Service Data Model (CSDM).
  • Experience building and consuming REST/SOAP web services.
  • Analytical Skills:
  • Excellent problem-solving skills with the ability to analyze complex business requirements and translate them into technical designs.
  • Strong communication and interpersonal skills, with the ability to effectively collaborate with both technical teams and business leaders.

Preferred Qualifications:

  • BS degree in Computer Science or Engineering or equivalent experience

Roles and Responsibilities

Roles and Responsibilities:

  • SPM Module Implementation: Lead the design, configuration, development, and implementation of core SPM applications, including:
  • Project Portfolio Management (PPM): Including Ideation, Demand, Project, Program, and Portfolio modules.
  • Application Portfolio Management (APM): For application inventory, rationalization, and technology portfolio management.
  • Agile Development 2.0: Configure and manage stories, epics, themes, and sprints, ensuring seamless integration with PPM.
  • Resource Management: Develop and configure solutions for capacity planning, resource allocation, and time management.
  • Financial Management: Assist in configuring cost models, budgets, and financial reporting related to projects and portfolios.
  • Custom Development & Platform Expertise:
  • Develop high-quality, scalable, and maintainable custom solutions using ServiceNow platform capabilities, including Business Rules, Client Scripts, UI Actions, UI Policies, and Flow Designer/Workflows.
  • Utilize advanced scripting skills in JavaScript, Glide APIs (GlideRecord, GlideAjax), and HTML/CSS to deliver custom functionality.
  • Serve as the technical SME for the SPM module, providing guidance on best practices and platform limitations.
  • Integrations:
  • Design and implement integrations between ServiceNow SPM and other enterprise systems (e.g., Jira, Azure DevOps, financial systems) using IntegrationHub, REST, and SOAP APIs.
  • Stakeholder Collaboration & Support:
  • Collaborate with business analysts and stakeholders to gather requirements, create technical designs, and deliver solutions that meet business needs.
  • Provide advanced support for SPM applications, troubleshoot complex issues, and perform root cause analysis.
  • Reporting and Analytics:
  • Create sophisticated reports, Performance Analytics dashboards, and custom visualizations to provide stakeholders with actionable insights into portfolio health, project status, and resource utilization.
  • Governance and Maintenance:
  • Manage application upgrades, patching, and release cycles for the SPM suite.
  • Ensure adherence to coding standards, development best practices, and effective use of update sets for deployments.

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