Oracle Fusion Technical Consultant

2 days ago

Bengaluru Hyderabad Pune, India Zensar Full time ₹ 5,00,000 - ₹ 25,00,000 per year

Job Title: Oracle Fusion Technical Support Consultant

Location: PAN Zensar

Key Responsibilities:

  • Provide day-to-day technical support for Oracle Fusion Cloud applications primarily Finance and SCM modules.
  • Monitor, troubleshoot, and maintain OIC integrations between Oracle Fusion Cloud and third-party systems (e.g., banks, tax systems, legacy ERPs, etc.).
  • Resolve issues related to inbound and outbound integrations, APIs, file transfers, and web services (SOAP/REST).
  • Develop, maintain, and troubleshoot custom reports using BI Publisher, OTBI, and FRS.
  • Support Incidents, problems and minor and major enhancements, custom objects, and technical configurations.
  • Analyze and resolve data issues, bulk uploads (FBDI, ADFDI), and data corrections in coordination with functional teams.
  • Work closely with Oracle Support (MOS) to log and manage Service Requests (SRs) for technical issues.
  • Assist in patch analysis, regression testing, and post-patch verifications to ensure technical customizations continue to work as expected.
  • Support incident management, root cause analysis (RCA), and permanent fixes for recurring technical issues.
  • Coordinate with functional teams and business users to gather technical requirements and translate them into design and build activities.
  • Prepare and maintain technical documentation for integrations, reports, and custom objects.
  • Assist with user training for custom reports, data uploads, and integrations monitoring.
  • Follow best practices for security, data privacy, and change control.

Required Skills & Experience:

  • Bachelors degree in computer science, Information Technology, or equivalent.
  • 10+ years of experience in Oracle ERP technical support roles.
  • Minimum 3+ years of experience with Oracle Fusion Cloud applications.
  • Strong hands-on experience with Oracle Integration Cloud (OIC) designing, developing, deploying, and monitoring integrations.
  • Proficiency in BI Publisher, OTBI, FRS, and SQL for report development and troubleshooting.
  • Familiarity with FBDI templates, ADFDI, and data import/export processes in Fusion Cloud.
  • Good understanding of Fusion Cloud Finance and SCM modules from a technical perspective.
  • Experience in managing issues related to workflows, approvals, and technical configurations.
  • Ability to analyze logs and error reports to identify and resolve issues efficiently.
  • Excellent problem-solving and analytical skills.
  • Good communication skills to coordinate with functional consultants, business users, and Oracle Support.
  • Experience with PaaS extensions (Visual Builder, PCS).
  • Knowledge of Fusion security, roles, and privileges.
  • Exposure to Oracle Cloud Infrastructure (OCI) monitoring.
  • Basic PL/SQL experience for legacy data extraction and conversions.

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