ServiceNow Custom Application Developer

16 hours ago

Pune, Maharashtra, India TESTQ Full time ₹ 16,00,000 - ₹ 24,00,000 per year

We are seeking an experienced Senior Software Engineer (ServiceNow Custom Application Developer) with 6+ years of hands-on experience in designing, developing, and delivering custom applications on the ServiceNow platform. The ideal candidate will have strong expertise in building scoped applications, extending ServiceNow capabilities, and integrating with third-party systems to deliver enterprise-grade solutions.

Key Responsibilities

  • Design, develop, and deploy custom ServiceNow applications and modules.
  • Configure and customize ServiceNow applications including workflows, business rules, client scripts, UI policies, and ACLs.
  • Build reusable scoped applications and frameworks aligned with ServiceNow best practices.
  • Develop and maintain REST/SOAP integrations with external systems.
  • Collaborate with product owners, architects, and business stakeholders to gather requirements and translate them into technical solutions.
  • Mentor junior developers and perform code reviews to ensure code quality and compliance.
  • Implement ATF (Automated Test Framework) for custom applications.
  • Troubleshoot, debug, and enhance existing ServiceNow solutions.
  • Participate in Agile ceremonies and contribute to sprint delivery planning.

Required Skills & Experience

  • 6+ years of experience in ServiceNow development with a focus on Custom Application Development (CAD).
  • Strong hands-on experience with ServiceNow Studio, Flow Designer, Script Includes, Glide APIs, Business Rules, Client Scripts.
  • Expertise in Scoped Applications development and deployment.
  • Experience with ServiceNow IntegrationHub and APIs (REST, SOAP).
  • Proficiency in JavaScript, AngularJS, HTML, CSS, and related web technologies.
  • Good knowledge of ServiceNow Security (ACLs, roles, domain separation).
  • Strong understanding of ServiceNow data model, tables, and CMDB concepts.
  • Experience in Agile/Scrum delivery and CI/CD pipelines for ServiceNow (Jenkins, Git, ATF).

Good to Have

  • ServiceNow Certified Application Developer (CAD) certification.
  • Experience with Performance Analytics, Virtual Agent, Mobile App development.
  • Familiarity with ServiceNow Store applications.
  • Prior experience in ServiceNow ITSM, ITOM, ITAM (HAM/SAM), HRSD, or CSM modules.

Soft Skills

  • Excellent problem-solving and solution design abilities.
  • Strong communication and client-facing skills.
  • Ability to work independently in a remote/distributed environment.

Education

  • Bachelors or Masters degree in Computer Science, Information Technology, or related field.
  • Relevant ServiceNow certifications preferred.

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