Data Quality/ Data Governance

JD 1: SIS – DQM- NAM DQ team (C12)

About us:

Analytics Information management (AIM) is a global community that is driving data driven transformation across Citi in multiple functions with the objective to create actionable intelligence for our business leaders. We are a fast growing organization working with Citi businesses and functions across the world.

 What do we offer:

DQM team manages the implementation of best in class data quality measurement programs across globe in retail consumer bank. The critical areas we support:

• Regulatory Support: Execution of business data quality measurements as per regulatory programs like CCAR, AML etc
• DQ rules Design: Identification of critical data elements in different systems, data quality rules design, testing and validation of rules 
• Data Governance: Standardization of data definitions and ensuring consistency in measurement as per definitions across systems/products/regions
• DQ Score cards : Publishing monthly/quarterly score cards at product level and preparing executive summary reports for senior management
• Issue Management: Identifying defects and investigating root causes for different issues. Following up with stakeholders for resolution as per SLA
• Audit Support: Identifying cases on control gaps, policy breaches and providing data evidence for audit completion

Expertise Required:

Analytical / Project management Skills 

• Liaison with Business, Operations and Technology stakeholders to identify critical data elements, define data quality rules, and implement data quality measurement and monitoring
• Implement data quality issue management and resolution processes to ensure data quality issues are identified, prioritized and remediated effectively
• Lead efforts to implement or modify necessary policies, procedures and system enhancements to fill current and future Data Governance Gaps
• Directly manage team of DQ analysts and involve very closely in day to day work.
• Help team members in understanding requirements for all DQ profiling/ ad-hoc requests and provide required support to build logic for the same.
• Provide all the support to Data Governance/Data Stewards including Partner / stakeholder management, expectations settings with partners, prioritization of work to team members, and act as Data and functional SME.
• Develop and maintain project management trackers and provide regular updates to managers, senior leadership team and stakeholders.
• Design, Implement and enforce strong processes and framework to efficiently manage end to end Data Quality engagement. Also, support and help team in process re-engineering, optimization and automation.
• Ensuring required controls, checks, governance, process documentation is always upto date and maintained regularly.
• Having productive team meetings, 1-on-1 meetings regularly with all team members.
• Understand concerns, challenges and roadblocks team is facing and provide them all the required support to overcome the same.
• Proficient in formulating analytical methodology, identifying inconsistencies, anomalies & patterns with data
• Generate actionable Business Insights

 (Preferred) -

Tools and Platforms      

• Proficient in SAS, SQL, Teradata
• Proficient in MS Excel, PowerPoint  

Domain Skills

Good understanding of

• Banking domain (Cards, Deposit, Loans, Wealth management, & Insurance etc.)
• Audit Framework
• Data quality framework
• Risk & control Metrics

 (Preferred) - Knowledge of Finance Regulations, Understanding of Audit Process

Nice to Have Skills:

• Exposure to BI tools and technologies – example: Tableau or Cognos or SAS BI etc.
• Automation and process re-engineering / optimization skills

Soft Skills

• Ability to identify, clearly articulate and solve complex business problems and present them to the senior management or partners in a structured and simpler form
• Should have excellent communication and inter-personal skills
• Good process/project management skills
• Mentoring junior members in the team
• Ability to work well across multiple functional areas
• Ability to thrive in a dynamic and fast-paced environment
• Contribute to organizational initiatives in wide ranging areas including competency development, training, organizational building activities etc.
• Proactive approach in solving problems and eye for details
• A strong team player

Educational and Experience:

• MBA / Masters Degree in Economics / Statistics / Mathematics / Information Technology / Computer Applications / Engineering from a premier institute. BTech / B.E in Information Technology / Information Systems / Computer Applications
• (Preferred) Post Graduate in – Computer Science, Mathematics, Operations Research, Econometrics, Management Science and related fields
• 10+ years of hands on experience in people management, delivering data quality, MIS, data management with at least 2-3 years' experience in Banking Industry

Job Family Group:

Decision Management

Job Family:

Data/Information Management

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi's EEO Policy Statement and the Know Your Rights poster.

---