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Quality Assurance Manager

2 weeks ago

Haryana, India Mahindra Comviva Full time ₹ 15,00,000 - ₹ 20,00,000 per year

Job Description

  1. Leadership: Lead, mentor, and develop a team of QA professionals, providing guidance and support to ensure their success and growth.
    • Scrum through the issues and identify the real production blockers.
    • Technically involve with test team and guide, coach, and mentor the team
    • Mange the testing resources and ensure team is motivated and monitor testing tasks progress.
  2. Quality Assurance Strategy: Develop and implement a comprehensive QA strategy aligned with business objectives, incorporating best practices and industry standards.
  3. Process Improvement: Continuously evaluate and improve QA processes, methodologies, and tools to enhance efficiency, effectiveness, and scalability.
  4. Quality Metrics: Define, track, and report on key quality metrics and KPIs to measure the effectiveness of QA efforts and drive accountability.
    • Drive and manage the test activities over all disciplines including performance, reliability.
    • Develop and maintain Project Test Strategy Plan.
    • Align all test activities within the test team, together with the SW- HW, and the Third-party components.
    • Responsible for tracking testing activity and progress
    • Identifying testing tools and plan the test environments.
    • Ensuring the appropriate planning and management of the test resources
    • Assessing the progress and effectiveness of the test effort
  5. Collaboration: Work closely with cross-functional teams, including development, product management, and customer support, to drive a collaborative approach to quality across the organization.
    • Work closely with SW architects, Product Owners - identify the scope of the testing based on the product design / requirements.
  6. Customer Satisfaction: Champion a customer-centric approach to quality, advocating for the needs and expectations of our customers and stakeholders.

Requirements:

  1. Bachelor's degree in [relevant field]; advanced degree preferred.
  2. 11-13 years of experience in quality assurance, with at least [3] years in a managerial or leadership role.
  3. Proven track record of success in developing and implementing QA strategies, processes, and methodologies.
  4. Strong leadership and people management skills, with the ability to inspire and motivate teams to achieve excellence.
  5. Excellent communication, collaboration, and interpersonal skills, with the ability to effectively interact with stakeholders at all levels.
In-depth knowledge of QA principles, practices, and tools, with a focus on continuous improvement and innovation.