Senior Systems Analyst – Loan Management System

About Snapmint

Snapmint is a leading fintech company redefining access to consumer credit in India. With over 10 million customers across 2,200+ cities, our zero-cost EMI platform enables responsible purchases without the need for a credit card across categories like fashion, electronics, and lifestyle.

India has over 300 million credit-eligible consumers, yet fewer than 35 million actively use credit cards. Snapmint addresses this gap by offering a trusted, transparent alternative grounded in financial inclusion and ethical lending practices.

Founded in 2017, Snapmint is a profitable, high-growth company doubling year-on-year. Our founding team, alumni of IIT Bombay and ISB, brings deep experience from companies like Oyo, Swiggy, Maruti Suzuki, and has successfully built and exited ventures in ad-tech, patent analytics, and bank-tech. We are building the future of responsible consumer finance, simple, transparent, and customer-first.

Role Overview

We are seeking a
Senior Systems Analyst
to drive the functional and technical backbone of our
Loan Management System (LMS)
, with a strong focus on
Financial Operations
— ensuring end-to-end accounting accuracy, reconciliation integrity, and audit readiness across all loan transactions.

This role will act as the
bridge between Technology, Finance, and Operations
, ensuring that the
LMS
,
Accounting System (GL)
, and
Banking/Payment Systems
are fully aligned for disbursements, repayments, reversals, and especially
partial and full loan cancellation
scenarios.

You will define transaction mappings, automate reconciliations, and ensure that all financial events — including
loan activation, cancellation, refund, and closure
— are correctly posted, reconciled, and auditable.

Key Responsibilities

1. Financial System Analysis & Data Mapping

• Analyze end-to-end data flow between
  LMS, LOS, payment gateways, banking systems, and GL
  .
• Define and maintain
  accounting and GL mappings
  for:
• Disbursement, repayment, prepayment
• Interest, subvention, fees, penalties, reversals
• Full and partial loan cancellations
  — ensuring correct handling of disbursed vs. undisbursed amounts, fee reversals, and settlement logic
• Document all
  financial event triggers
  and their impact on ledgers during the loan lifecycle, including
  refunds, reversals, and cancellations
  .
• Collaborate with Finance to identify and correct
  accounting mismatches
  or breaks.

2. Reconciliation Framework Design

• Design and manage
  daily and periodic reconciliations
  between LMS, bank statements, and GL.
• Build reconciliation logic to match transactions using loan IDs, UTRs, payment references, and reversal identifiers.
• Establish
  reconciliation rules
  for:
• Timing differences
• Partial cancellations (where disbursement or EMI has occurred)
• Full cancellations (before or after disbursement)
• Refunds, charge reversals, and write-offs
• Partner with Tech and Data teams to automate reconciliations through
  ETL pipelines, DWH jobs, or reconciliation tools
  , and ensure exceptions are tracked and resolved.

3. FinOps Automation & Control

• Identify and implement automation opportunities for
  financial event posting
  , reconciliation, and reporting.
• Support development of
  APIs or jobs for real-time posting
  of loan-related accounting events (disbursement, refund, cancellation, etc.) from LMS to GL.
• Ensure
  partial and full cancellations
  automatically trigger:
• Fee reversals (processing, documentation, subvention, etc.)
• Interest adjustments (if disbursed EMIs exist)
• Bank refund workflows where applicable
• Collaborate with Finance Ops to build
  dashboards and exception reports
  showing cancellation impacts on accounting and reconciliation.

4. Accounting Governance & Audit Readiness

• Maintain comprehensive documentation of
  transaction posting logic, reconciliation rules, and exception handling
  , including cancellation flow coverage.
• Ensure all
  cancellation and refund transactions
  are audit-traceable from source (LMS/LOS) to ledger.
• Work closely with Finance and Compliance to ensure alignment with
  RBI/NBFC accounting and refund norms
  .
• Support
  month-end closing
  and
  audit reviews
  by validating that partial/full cancellations and reversals are reflected accurately in financial books.

5. Cross-Functional Collaboration

• Collaborate with
  Finance Ops, Tech, Product, and Collections
  teams to ensure consistent accounting logic and correct posting of cancellations and reversals.
• Translate complex
  FinOps and accounting rules
  into system and data specifications.
• Coordinate with
  Merchant Settlement, Credit Ops, and Collections
  to align refund and cancellation handling across systems.

6. Continuous Improvement & Documentation

• Maintain detailed documentation —
  functional specs, API contracts, flow diagrams, and SOPs
  — for all financial and cancellation processes.
• Proactively identify opportunities for
  process automation, exception minimization, and control enhancement
  in cancellation and reconciliation flows.
• Partner with Data and Finance teams to improve
  GL accuracy, MIS reporting, and traceability
  of cancellation events.

Required Skills & Experience

• 7+ years
  of experience as a Systems Analyst, Business Analyst, or Functional Consultant in
  FinOps, Lending, or Banking Systems
  .
• Strong understanding of
  loan lifecycle management
• Hands-on experience with
  LMS platforms
• Proven expertise in
  reconciliation processes
  between LMS, bank, and GL systems.
• Proficiency in
  SQL
  for transaction tracing, validation, and audit support.
• Excellent documentation, analytical, and stakeholder coordination skills.
• Familiarity with
  Agile product delivery
  and tools like Jira, Confluence, Swagger, and Postman

Preferred Qualifications

• Experience with
  FinOps automation
  ,
  reconciliation tools
  , or
  accounting integrations
  .
• Understanding of
  RBI Digital Lending Guidelines
  , data privacy, and NBFC audit standards

Key Performance Indicators (KPIs)

• Accuracy of
  cancellation and reversal accounting
  between LMS and GL.
• Reduction in
  reconciliation breaks
  and
  manual journal entries
  .
• Improved
  automation coverage
  for FinOps flows.
• Audit success rate and SLA adherence for issue resolution.
• Stakeholder satisfaction across
  Finance, Tech, and Compliance
  .

Success Traits

• Strong financial process understanding with end-to-end system thinking.
• Detail-oriented with a control mindset.
• Excellent cross-functional communicator (Finance Tech Ops).
• Proactive in identifying reconciliation and accounting risks early.
• Comfortable working in
  high-velocity, regulated fintech environments

Location: Mumbai