AM/DM/Mgr - Hospital nformation System (HIS)

2 days ago

Lucknow, Uttar Pradesh, India Medanta Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Note - Working 06 days a week

Roles and Responsibilities

Responsible for the implementation and maintenance of HIS/ other business applications at Medanta:

1.
User Support and Training

  • Providing module training to the users.
  • Providing User support (24x7) HRS.
  • Problem escalation to internal implementation team and third parties as appropriate.
  • Identifying and resolving HIS application issues.
  • Generating Reports based on user requirements from front/back end.
  • Writing User Manuals

2.
Configuration of HIS

  • Providing Data setup training for new modules
  • Carry out data entry processes wherever needed
  • Master Data management and maintenance

3.
Contribute in HIS adoption

  • Assist Billing and front office users and/or internal team in enhancing the HIS usage
  • Execution and monitoring of unused features of existing clinical modules
  • Identify usability issues and try resolving them

4.
HIS Implementation

  • Providing Inputs to the user department for optimal use of various modules.

6.
Knowledge Transfer

  • Providing functional training to the peers as well as to end-users
  • Internal training for JCI audit preparation

7.
Release Deployment

  • Testing the product patches released by Vendor and track the issues till closure
  • Supporting the User Acceptance Testing for new features/functionalities added in HIS and related systems
  • Go-live support post deployment of new features
  • Writing Test Cases/Scenarios

8.
New Projects

  • Assist in documentation of project scope and artifacts
  • UAT of applications
  • Periodic review and sharing users feedback with vendor

9.
Following Departmental Processes

  • Maintaining the tracker of issues reported on day to day
  • Maintaining approval records

Good to have Skills

  1. Knowledge of Oracle Sql (Mandatory)
  2. Prior experience of supporting HIS / EMR applications preferably from Dedalus /iSoft
  3. Candidates from Hospital Industry only need to apply

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