Program Manager

6 days ago

Bengaluru, Karnataka, India e-Hireo Full time ₹ 20,00,000 - ₹ 25,00,000 per year

About Company :

This innovative technology company specializes in AI-powered solutions that enhance business operations through intelligent automation and advanced analytics. By integrating cutting-edge artificial intelligence with enterprise workflows, it helps organizations improve efficiency, make data-driven decisions, and accelerate digital transformation. The platform is particularly known for streamlining complex processes across various industries, enabling smarter and faster business outcomes.

Key Responsibilities :

Program Governance & Delivery :

- Lead the full lifecycle implementation and rollout of Oracle Fusion Cloud (v25) across multiple business units in the ITeS environment.

- Establish and manage a robust program governance framework, including PMO dashboards, RAID logs, and KPI scorecards.

- Align program objectives with enterprise digital transformation strategy, ensuring delivery within scope, cost, time, and quality parameters.

- Manage vendor and Oracle relationships for SLA adherence, patching, and quarterly release upgrades.

- Drive change control and impact assessments for new features in quarterly Oracle updates.

Functional & Technical Oversight :

- Oversee functional leads for core modules :

a. Finance (GL, AP, AR, FA, CM)

b. Procurement (Sourcing, Self-Service, Supplier Portal)

c. Supply Chain (Inventory, Cost Management, Order Management)

d. HCM (Core HR, Payroll, Talent, Learning)

e. Projects and Analytics (OTBI, Fusion Analytics Warehouse)

- Work with architects on integration strategy (OIC, REST APIs, SOA Gateway, PaaS extensions).

- Ensure adherence to Oracles Unified Methodology (OUM) or equivalent agile/hybrid frameworks.

Stakeholder & Change Management :

- Act as the primary liaison between IT, Business Process Owners, and Executive Sponsors.

- Conduct regular steering committee sessions with CXOs to review progress, risks, and ROI.

- Drive organizational change management (OCM) and user adoption through training and enablement plans.

- Communicate release impacts, new features, and best practices from Oracle Cloud updates.

Risk, Compliance & Quality :

- Maintain comprehensive risk management, security, and audit compliance aligned with SOX, SOC2, GDPR, and ISO 27001 requirements.

- Ensure that data migration, master data governance (MDG), and security roles adhere to ITeS compliance frameworks.

- Conduct QA audits, performance testing, and regression testing for every quarterly Oracle release.

Team Leadership :

- Manage cross-functional teams including Oracle consultants, developers, integration architects, and business SMEs.

- Mentor and build internal Oracle Fusion CoE (Center of Excellence) for continuous innovation.

- Establish KPIs for the program team delivery velocity, quality metrics, defect leakage, user adoption, and business benefits.

Key Performance Indicators (KPIs) :

- On-time and on-budget delivery of Oracle Fusion projects.

- % of automated workflows and reduction in manual processes.

- Quarterly upgrade success rate and post-release issue count.

- Business satisfaction scores and adoption metrics.

- Cost savings or productivity improvements achieved through Oracle Cloud deployment.

Preferred Certifications :

- Oracle Cloud ERP Implementation Professional (any module)

- PMP / PRINCE2 / SAFe / ITIL v4

- Change Management (PROSCI)

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