Module Lead

3 days ago

Indore, Madhya Pradesh, India Yash Technologies Full time ₹ 20,00,000 - ₹ 25,00,000 per year

  • Analyze requirements and develop technical solutions aligning to Salesforce best practices.

  • Based on user requirements analysis, provide solutioning to customer which meets customer expectations.

  • Define optimal design and solution to client provided requirements.
  • Deliver customer requirements within agreed timelines and adhering to SLAs agreed.
  • Drive the team for delivery excellence.
  • Innovate via conceptualizing new tools and accelerators toward competency building activities.
  • Mentor and guide team members, providing support on project deliverables.
  • Prepare functional designs, system configuration, perform relevant testing and deployment of the designed, business solution.
  • Technically lead the team in Salesforce projects.

Required Technical/ Functional Competencies

Platform Development:

  • Hands-on experience in APEX Coding, Integrations, Customizations, Development Certifications, Lightening UI Aura Development, LWC Development.

Sales Cloud:

  • Hands-on experience in Configuring & customizing Sales Cloud modules: Salesforce Declaratives & Configurations, Account Management, Contract Management, Lead Management, Opportunity Management, Order Capture, Forecasting, Territory Management, Reports, Dashboards, Lightening UI Aura Development, LWC Development, CPQ.

Experience Cloud:

  • Hands-on experience of Cloud Modules & Functionalities like: Salesforce Declaratives & Configurations, Salesforce Community/Portal Configurations, Partner &/or Customer Onboarding, Lead Management, Account Management, Opportunity Management, Case Management, Article & Content Management, Standard & Custom Template Usage, Reports, Dashboards, Integrations, Lightening UI Aura Development, LWC Development.
  • Completion of all Experience Cloud Trailheads & Badges.

Service Cloud:

  • Hands-on experience in Configuring & customizing Service Cloud modules: Salesforce Declaratives & Configurations, Account Management, Contact Management, Case Management, Web to Case, CTI Integration, Social Channels, Omnichannel, Entitlements & SLA Management, Article & Content Management, Reports, Dashboards, Integrations, Lightening UI Aura Development, LWC Development.

Any Industry Clouds:

  • Hands-on experience in any Industry Cloud: B2B eCommerce, B2C eCommerce, Marketing Cloud (B2C Marketing), Pardot (B2B Marketing), Field Service Lightening/ServiceMax, HealthCloud, FinanceCloud, CPQ, Consumer goods Cloud etc.
  • Completion of Trailheads & Badges for any of the Salesforce Industry Clouds.

Required Behavioral Competencies

Accountability:

  • Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team.

Collaboration:

  • Shares information within team, participates in team activities, asks questions to understand other points of view.

Agility:

  • Demonstrates readiness for change, asking questions and determining how changes could impact own work.

Customer Focus:

  • Identifies trends and patterns emerging from customer preferences and works towards customizing/ refining existing services to exceed customer needs and expectations.

Communication:

  • Targets communications for the appropriate audience, clearly articulating and presenting his/her position or decision.

Drives Results:

  • Sets realistic stretch goals for self & others to achieve and exceed defined goals/targets.

Resolves Conflict:

  • Displays sensitivity in interactions and strives to understand others views and concerns.

Certifications

Min 5 SFDC Certifications

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