Senior Platform Support Engineer

1 week ago

Bengaluru Karnataka India InvestCloud Careers Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Key Responsibilities:


• Report to the manager of Platform Support with the ability to interface with multi-disciplinary teams


• Serve as an escalation point for Junior members and other cross-functional teams.


• Provide technical assistance and support for incoming queries and issues related to proprietary technologies, computer systems, software, and hardware.


• Installing, configuring, and maintaining computer hardware, software, systems, networks, printers, and scanners


• Facilitate infrastructure and product-related tasks


• Manage assigned tasks contributing to Platform level projects


• Work to continuously develop expertise within key areas of technical operations


• Provide off hours on-call support as needed by following an assigned calendar


• Assist in the design, development, testing, and deployment of API proxies using Apigee Edge or Apigee X


• Support integration of APIs with backend services and third-party applications


• Participate in API design reviews and help ensure best practices for RESTful APIs


• Help document API configurations, proxy flows, and error handling logic

Requirements:


• 5+ years' experience in systems administration / DevOps Role


• Working knowledge of Linux (Ubuntu / Red Hat / CentOS are our preferred distributions) and windows Server operating systems and Microsoft Internet information server


• Experience with common scripting languages (Bash and Groovy preferred)


• Experience with common editors (Vim or Emacs)


• Experience managing and maintaining web servers (e.g. Nginx, IIS, Tomcat, Apache, Glassfish)


• Experience in DNS Administration (e.g. A, CNAME, MX, TXT)


• Experience working with SSL Certificate Enrollment Processes


• Experience with VMWare VSphere


• Familiarity with RESTful API concepts and HTTP methods


• Basic knowledge of API management platforms (Apigee preferred)


• Must Self-Directed, Self-sufficient, self-motivated and reliable to work with minimal oversight


• Excellent verbal and written communication skills


• Organizational skills with the ability to multi-task and relentlessly prioritize


• Working knowledge of Linux and Windows servers is a plus


• Ability to work an assigned US ET or PT shift

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