Front Desk/ Receptionist

6 days ago

Bandra West Mumbai Maharashtra, India My Pain Clinic Full time ₹ 2,64,000 - ₹ 3,60,000 per year

Role Overview: We are seeking a highly professional and experienced Front Office Executive / Receptionist to be the face of our advanced orthopaedic, physiotherapy, and wellness Centre in Bandra (West). This role goes beyond basic reception duties – it's a blend of front desk management, customer engagement, sales support, and administrative responsibilities.

Key Responsibilities:

  • Warmly Greet & Welcome Visitors: Create a positive and professional first impression.
  • Manage Phone Communications: Handle incoming and outgoing calls, provide relevant information, and take accurate messages.
  • Appointment Handling: Schedule and manage appointments efficiently.
  • Cash Handling & Invoicing: Collect payments, issue invoices, and maintain accurate transaction records.
  • Maintain Reception Area: Ensure the front desk and waiting area remain clean, organized, and well-stocked.
  • Sales & Lead Generation: Assist the team with upselling services and identifying new leads through face-to-face interactions.
  • Administrative Support: Order office supplies, maintain records, and assist with general administrative tasks.
  • Customer Service: Respond to inquiries, provide information about services, and resolve minor issues effectively.

Requirements:

  • Minimum 5 years of relevant experience in a customer-facing or administrative role
  • Strong communication skills in English and Hindi
  • Confident, presentable, and customer-focused
  • Proficient with basic computer and billing systems knowledge
  • Ability to handle multiple tasks efficiently
  • Prior experience in wellness, healthcare, or hospitality sector is a plus

Hiring: Front Office Executive / Receptionist

Location: Bandra (West), Mumbai

Experience Required: 5+ Years

Salary: ₹22,000 – ₹30,000 per month

Joining: Immediate Joiner Preferred

Job Types: Full-time, Permanent

Pay: ₹22, ₹30,000.00 per month

Experience:

  • total work: 2 years (Required)

Work Location: In person

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