Front Desk/ Receptionist
6 days ago
Role Overview: We are seeking a highly professional and experienced Front Office Executive / Receptionist to be the face of our advanced orthopaedic, physiotherapy, and wellness Centre in Bandra (West). This role goes beyond basic reception duties – it's a blend of front desk management, customer engagement, sales support, and administrative responsibilities.
Key Responsibilities:
- Warmly Greet & Welcome Visitors: Create a positive and professional first impression.
- Manage Phone Communications: Handle incoming and outgoing calls, provide relevant information, and take accurate messages.
- Appointment Handling: Schedule and manage appointments efficiently.
- Cash Handling & Invoicing: Collect payments, issue invoices, and maintain accurate transaction records.
- Maintain Reception Area: Ensure the front desk and waiting area remain clean, organized, and well-stocked.
- Sales & Lead Generation: Assist the team with upselling services and identifying new leads through face-to-face interactions.
- Administrative Support: Order office supplies, maintain records, and assist with general administrative tasks.
- Customer Service: Respond to inquiries, provide information about services, and resolve minor issues effectively.
Requirements:
- Minimum 5 years of relevant experience in a customer-facing or administrative role
- Strong communication skills in English and Hindi
- Confident, presentable, and customer-focused
- Proficient with basic computer and billing systems knowledge
- Ability to handle multiple tasks efficiently
- Prior experience in wellness, healthcare, or hospitality sector is a plus
Hiring: Front Office Executive / Receptionist
Location: Bandra (West), Mumbai
Experience Required: 5+ Years
Salary: ₹22,000 – ₹30,000 per month
Joining: Immediate Joiner Preferred
Job Types: Full-time, Permanent
Pay: ₹22, ₹30,000.00 per month
Experience:
- total work: 2 years (Required)
Work Location: In person
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