Fraud Prevention Analyst
3 days ago
Join Us as a Fraud Prevention Analyst
We're expanding our team and looking for a detail-oriented Fraud Prevention Analyst to join us If you have a keen eye for detecting fraud, analyzing risk, and ensuring secure transactions, this is your chance to grow with Etech and make an impact.
What You'll Do:
- Analyze and manage network-related fraud traffic to minimize risks.
- Support breach coordination, including assessing customer impact and legal/security hand-offs.
- Ensure data completeness, correctness, and concurrency for fraud detection and prevention.
- Detect, analyze, and authenticate fraudulent transactions in a card-not-present environment.
- Work closely with loss prevention teams to identify fraud trends and mitigation strategies.
- Provide quality customer service to internal and external stakeholders.
- Identify revenue recovery opportunities and system improvements for fraud prevention.
- Maintain compliance with fraud risk management policies and procedures.
What We Expect You to Have:
- 2+ years of experience in risk management.
- 1-year experience in analytics/data analysis.
- Experience in the eCommerce domain and geographical knowledge is preferred.
- Understanding of end-to-end reconciliation control processes for merchant operations.
- Strong analytical skills to identify fraud trends and revenue recovery opportunities.
- Excellent interpersonal, verbal, and written communication skills.
- Customer service (voice) experience is a plus.
- Process re-engineering and improvement knowledge.
- Chargeback knowledge and Salesforce experience are added advantages.
- Ability to work in a fast-paced, ever-changing environment and make quick decisions.
- Proficiency in MS Word, Outlook, Excel, and database reporting tools.
Perks & Benefits:
- Transportation allowance
- Canteen subsidy
- Comprehensive health insurance
- Tuition reimbursement
- Incentive campaigns
- Work-life balance initiatives
- Rewards & recognition
- Internal job opportunities
If you're ready to take on a challenging role in fraud prevention and risk management, apply today
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