General Manager

The VP/ General Manager – Corporate will be the strategic head of all core corporate functions within the organization. This role demands an experienced, process-driven, and highly accountable leader who can manage and integrate cross-functional teams for efficient operations, strong compliance, and customer satisfaction.

The GM – Corporate will serve as the key link between executive management and departmental execution across multiple verticals such as CAM, Recovery, Customer Care, HR & Admin, Rental Management, Commercial Leasing, Legal & Liaison, and overall corporate governance.

Key Responsibilities:

A. Post-Sales Operations & Community Management

• Lead the Customer Care and Recovery teams to ensure a structured and empathetic post-sale customer journey.
• Implement robust systems for dues collection, grievance redressal, resident coordination, and RWA facilitation.
• Oversee CAM (Common Area Maintenance) to ensure service quality, safety, infrastructure maintenance, vendor management, and resident satisfaction.

B. Human Resource & Administration

• Head the HR & Admin functions for talent acquisition, organizational structuring, workforce planning, performance management, employee engagement, payroll, and compliance.
• Strengthen organizational culture through continuous training, feedback systems, and people-first initiatives.
• Streamline administration across all project sites, corporate office, and sales galleries.

C. Legal Affairs & Government Liaison

• Supervise legal teams for documentation, contract management, dispute resolution, and litigation.
• Ensure full compliance with RERA, labour laws, municipal and environmental approvals, etc.
• Handle liaison with development authorities, utility departments, and local government bodies to ensure smooth project clearances and renewals.

D. Rental & Commercial Leasing

• Lead the Rental Management and Leasing Department to manage tenant sourcing, lease documentation, rent collection, and space utilization strategies.
• Build and maintain corporate client relationships for long-term leasing of commercial spaces.
• Monitor occupancy levels, leasing performance, and coordinate handovers with legal and finance teams.

E. Strategic Governance & Performance Monitoring

• Design and implement SOPs, internal audit systems, performance reviews, and MIS frameworks across departments.
• Align all functions with business targets and ensure execution is tracked through KPIs and dashboards.
• Represent corporate affairs in strategic review meetings, board presentations, and interdepartmental coordination.

F. Digital Transformation & Operational Excellence

• Drive implementation of digital platforms including CRM, ERP, HRMS, and Document Management Systems for seamless internal operations.
• Promote a culture of data-driven decision-making and reporting through dashboards and automated tools.
• Optimize workflows, document control, and cross-functional information sharing.

Ideal Candidate Profile:

• Total Experience: Minimum 20 years, with at least 10 years in senior leadership roles in the Real Estate Industry (mandatory).
• Proven experience in managing large, cross-functional teams across post-sales, legal, leasing, HR, and administration.
• Sound knowledge of the full real estate project lifecycle, legal documentation, facility management, and statutory compliances.
• Expertise in conflict resolution, regulatory liaison, contract vetting, and property handovers.
• Strong operational and strategic thinking capabilities with excellent interpersonal and communication skills.

Educational Qualifications:

• Graduate or Postgraduate in Business Administration, Law, Real Estate Management, or relevant disciplines.
• Additional certifications in Legal Compliance, HR Management, or Facility Operations will be an added advantage.

Core Competencies:

• Leadership & People Management
• Real Estate Compliance & Governance
• Cross-functional Operations
• Strategic Planning & Implementation
• Communication & Negotiation
• System Thinking & Digital Adoption

Contact

Job Types: Full-time, Permanent

Pay: ₹150, ₹200,000.00 per month

Work Location: In person