SOC Services Specialist
15 hours ago
LTTS India
Mumbai
Job Description
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Job Description: SOC Services Specialist - L1
Role Overview:
As an SOC Services Specialist, you will be an integral part of our Security Operations Center (SOC) team. Your primary responsibility will be to provide 24/7 support for security monitoring, incident analysis, and customer interactions. You'll play a critical role in ensuring the security and resilience of Maharashtra Cyber's systems.
Responsibilities:
1. Eyes on Glass Monitoring:
o Continuously monitor security alerts and events using SIEM (Security Information and Event Management) tools.
o Detect and analyze potential security incidents in real-time.
o Escalate critical incidents to higher-level analysts or incident responders.
2. Incident Intake and Analysis:
o Receive and triage security incidents reported by various sources (e.g., alerts, users, automated systems).
o Analyze incident details, assess impact, and determine appropriate actions.
o Collaborate with incident response teams for further investigation.
3. Incident Notification and Customer Interactions:
o Notify relevant stakeholders (internal teams, management, customers) about security incidents.
o Provide timely updates on incident progress and resolution.
o Maintain clear communication channels with affected parties.
4. Initial Support for EDR / DLP / PAM / IDAM:
o Provide initial support for security tools such as Endpoint Detection and Response (EDR), Data Loss Prevention (DLP), Privileged Access Management (PAM), and Identity and Access Management (IDAM).
o Assist in troubleshooting and resolving issues related to these tools.
o Collaborate with specialized teams for advanced support.
Qualifications:
- Education: Bachelor's degree in Computer Science, Information Security, or related field.
- Certifications (Preferred):
o CompTIA Security+
o Certified SOC Analyst (CSA)
o Any relevant entry-level security certifications.
- Experience:
o Minimum of 3 to 5 years of experience in security operations or related roles.
o Familiarity with SIEM tools and incident handling processes.
o Basic understanding of EDR, DLP, PAM, and IDAM concepts.
o Strong communication skills and ability to work in a team.
Additional Information:
- This role operates on a 24/7 basis, including weekends and holidays.
- You will collaborate closely with other SOC analysts, incident responders, and IT teams.
- Applicant must be willing to sign an NDA, and undergo security verification, including police verification.
- Applicant must be an Indian national.
- The role is primarily on-premises only, with limited remote support.
- Attention to detail and the ability to work under pressure are essential.
________________________________________
Job Requirement
- Initial Support for EDR / DLP / PAM / IDAM,Incident Notification and Customer Interactions,SOC Monitoring, 2. Incident Intake and Analysis
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