Multiple openings
5 days ago
Core Responsibilities & Duties
- Process Execution: Exhibit significant in-depth knowledge on processes, techniques, methodologies, tools and equipment used with an enhanced focus on safety, quality and productivity. Implements industry standards, best practices within the domain. Collect and analyse data of key performance measures.
- People Support: Guides and trains team members and exhibit strong teamwork traits in all aspects. Oversee the quality and quantity of work. Contributes to enhancing quality of instructions.
- Risk and opportunity Management: Support actions to minimize risks. Ensure the company and customers' intellectual properties are protected.
- Management information system: Adhere to the processes as defined for the multiple management systems and suggest ideas for continuous improvements, focusing on excellence.
- Manage the maintenance, preparation and routing of purchase orders
- Prepare accurate bills of lading
- Satisfy air bills in a timely manner
- Communicate with van lines and airlines to ensure prompt pick-up and delivery of shipments
- Arrange same-day deliveries whenever possible
- Review purchase orders and shipment contents prior to releasing them from our facility
- Track and analyze mis-shipments to ensure they dont occur again
- Respond to customer inquiries and refer clients to the appropriate channels
- Ensure quality of all services and processes within the facility
- Handle inbound, outbound and transhipment and prepares invoices, documents related to the plant served.
- Generating commissions for the agents, if any
- Manage & update internal database of price lists to ensure the accuracy of prices/products and terms
- Generating samples and ensuring sample are delivered promptly
- Liaise and coordinate with overseas vendors/customers, freight forwarders, carriers on delivery date and pick-ups
- Monitor and follow-up with suppliers/customers to ensure on-time and accurate shipping document submission
- Ensure timely generation and submission monthly sales reports
- Propose cost-effective and efficient solutions
- Provide marketing support to Sales Manager and keeping customers informed of marketing updates.
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Multiple Positions
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