Senior Vice President, AI Change

Job Description
Senior Vice President, Client Enablement

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.

We're seeking a future team member for the role of Senior Vice President, AI Change & Portfolio Management to join our Global Payments and Trade team. This role is located in Pune.

In this role, you'll make an impact in the following ways:

• Provide strategic AI portfolio leadership by defining and refining BNY's AI vision and roadmap in partnership with Treasury Services leadership, translating strategic priorities into actionable programs.
• Lead a global team of AI Change Managers, Portfolio Analysts, and Adoption Specialists, providing mentorship, resource allocation, and performance oversight.
• Sponsor and chair the AI Governance Forum—a cross-functional steering committee including Data Science, IT, Risk & Compliance, Legal, Finance, and business units—to review, approve, and monitor all major AI initiatives.
• Oversee enterprise model lifecycle management ensuring best-practice MLOps across AI/ML model lifecycle stages including requirements definition, versioning, CI/CD pipelines, model serving, monitoring, and automated retraining.
• Coordinate production-grade deployments with Engineering, Cloud/Ops, and Security teams to guarantee resilient, compliant infrastructure.
• Institute enterprise-wide performance monitoring (drift detection, KPI dashboards) and rapid remediation workflows to sustain accuracy and business impact.
• Architect multi-channel adoption programs leveraging roadshows, executive briefings, and an "AI Champions" network to drive engagement and ROI transparency.
• Design and govern a structured change-control process including intake templates, impact assessments, and steering-committee reviews to maintain alignment and regulatory compliance.
• Implement scorecards and governance KPIs, holding business units accountable for integrating AI capabilities into core workflows.
• Establish and operationalize AI governance policies covering model risk, data privacy, ethics, and bias monitoring in collaboration with Legal and Risk functions.
• Sponsor enterprise change-management protocols embedding controls for model updates, release management, and audit readiness.
• Lead quarterly portfolio reviews to steer resource re-prioritization, risk mitigation, and cross-portfolio synergies.
• Act as executive liaison presenting quarterly AI portfolio performance, strategic roadmaps, and impact analyses to the Board and senior leadership forums.
• Curate and publish a fortnightly AI newsletter and maintain an interactive portal for use-case spotlights, metrics dashboards, and governance updates.
• Represent BNY at industry conferences, thought-leadership panels, and internal innovation events to elevate our AI brand.
• Define and sponsor a learning curriculum of workshops, playbooks, and digital tutorials covering AI fundamentals, MLOps practices, and change-management methodologies.
• Oversee delivery of executive-level training sessions ensuring stakeholders understand both the technical underpinnings and business applications of AI solutions.
• Partner with Finance and Analytics to set and track strategic KPIs such as adoption rates, model uptime, performance improvements, and cost efficiencies.
• Develop executive dashboards and scorecards that surface real-time portfolio health and actionable insights for senior stakeholders.

To be successful in this role, we're seeking the following:

• 10+ years of progressive leadership experience in change management, portfolio or program management, including 5+ years directing large-scale AI/ML transformation programs.
• Deep expertise in AI model development and MLOps (CI/CD for ML, versioning, orchestration tools such as Kubeflow or MLflow).
• Proven ability to establish and govern AI ethics, model risk management, and data-privacy frameworks within a regulated environment.
• Strong executive presence with exceptional communication skills—adept at translating complex technical concepts into strategic business imperatives.
• Demonstrated track record designing and scaling enterprise learning programs and change-management campaigns.
• Analytical mindset with hands-on experience defining, tracking, and reporting on portfolio KPIs to drive accountability and continuous improvement.
• Collaborative leadership style, able to align cross-functional teams across Data Science, Engineering, Operations, Risk, and Business Units.
• Advanced degree in a quantitative discipline (e.g., Data Science, Engineering, Business Analytics) or equivalent experience.

At BNY, our culture speaks for itself, check out the latest BNY news at:

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Here's a Few Of Our Recent Awards

• America's Most Innovative Companies, Fortune, 2024
• World's Most Admired Companies, Fortune, 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score,
• Best Places to Work for Disability Inclusion, Disability: IN – 100% score,
• "Most Just Companies", Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg's Gender Equality Index (GEI), 2023

Our Benefits And Rewards
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.