Investigation Associate, Middle Mile Product

2 days ago

Bengaluru, Karnataka, India Amazon Full time ₹ 4,50,000 - ₹ 9,00,000 per year

Description
Amazon is looking for an Investigation Associate that has a background in transportation, risk management and data driven problem resolution skills. In this role the Investigation Associate will continuously work with stakeholders to build trust-based relationships in order to investigate suspicious activity and address escalations while creating long-term, systemic solutions for a world-class customer experience. In this role, the Investigation Associate will be responsible for a wide range of duties related to identity verification.

Key job responsibilities

  • Conduct investigations
  • Take appropriate action to identify and help - minimize the risk posed by fraud or abuse patterns and trends
  • Consistently achieve daily/weekly/monthly targets and quality standards for investigations
  • Knowledge to systematically escalate problems or variance in the information
  • Experience to follow through on the resolutions to ensure they are delivered
  • Participate in ad-hoc projects and assignments as necessary

A day in the life

  • Meet productivity, quality and other hygiene metrics/ goals
  • Share inputs for SOP enhancements

Basic Qualifications
6 months to 1 year of experience -Speak, write, and read fluently ( English ) -Experience with Microsoft Office products and applications -Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications
6 months to 1 year of experience -Speak, write, and read fluently ( English ) -Experience with Microsoft Office products and applications -Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- ADCI - Karnataka

Job ID: A3117022

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