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Training Executive

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Chandigarh, Chandigarh, India Bigbasket Full time ₹ 6,00,000 - ₹ 12,00,000 per year


• Develop and deliver comprehensive training programs for Quick commerce retail staff on product/process and customer service.


• Train store teams on standard operating procedures (SOPs), inventory control, and loss prevention.


• Support the launch of new stores by providing pre-opening training and operational readiness support.


• Stay updated with the latest retail trends, tools, and customer experience strategies, and incorporate them into training modules.


• Evaluate training effectiveness through assessments, feedback, store performance metrics, and audits.


• Collaborate with stakeholder to identify training needs and build development plans and execute it.


• Time to time checking and providing feedback to update the training content.