Senior Executive
2 weeks ago
Senior Executive - Debt Management Services - Settlement and Waiver Unit
Job Purpose
This position is open with Bajaj Finance ltd.
Duties and Responsibilities- Achieve collection targets.
- Focus on PL roll back cases and target achievement in PL roll back.
- Ensure documented feedback.
- Ensure audit queries are complied with.
- Ensure adequate Feet on Street availability pool-wise/segment-wise.
- Manage productivity by fixing productivity parameters for Agencies/DMAs, monitoring performance against set parameters, and conducting weekly reviews with collection executives.
- Ensure background and reference checks of agencies/DMAs being appointed.
- Constantly evaluate DMAs and agencies.
- Identify and manage training needs for the Collection Executives (CEs).
- Visit random customers.
Required Qualifications and Experience- People management skills.
- Demonstrated success and achievement orientation.
- Excellent communication skills.
- Negotiation skills.
- Strong bias for action and driving results in a high-performance environment.
- Demonstrated ability to lead from the front.
- Excellent relationship skills.
- Affirmative in nature, strong leadership skills, clarity of thought, and perseverance.
- Exceptionally high motivational levels and needs to be a self-starter.
- Working knowledge of computers.
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