Deputy Area Manager

2 days ago


Nagpur, Maharashtra, India Bajaj Finserv Lending Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year
Job Description

JOB DESCRIPTION Job Purpose

This position is open with Bajaj Finance Ltd.

  • Customer Satisfaction
  • One Stop solution for any Collection related Queries of branch walk-in customers
Duties and Responsibilities
  • Responsible for giving end to end solution for any collection related complaints to the walk-in customers
  • Responsible to coordinate with all collection departments (Credit cards, GCL, NPL, SF, Digital, Non-Digital, SAL, PLCS,) to resolve the complaint
  • To maintain trail of complaints and ensure on time closure in system
  • To Co-ordinate with Branch Customer Service Team
Required Qualifications and Experience
  • Excellent Customer handling skills
  • Knowledge of Collection Process & Hierarchy
  • Decisiveness
  • Solution Oriented Approach
  • Proficient in MS Excel and Advanced Excel
  • Good communication skills & Negotiation Skills
  • Demonstrated ability to lead from the front & excellent relationship skills.
Locations - BASIC SECTION Job Level

GB03

Job Title

Deputy Area Manager - Debt Management Services - Debt Service Unit, Branch Service, Branch Service

Job Location
  • Country: India
  • State: MAHARASHTRA
  • Region: West
  • City: Nagpur
  • Location Name: Nagpur
  • Tier: Tier 1

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