International Voice Support AirBnb

3 days ago

Gurgaon, Haryana, India Career Crox Full time

Airbnb – Voice Process Executive

Working Days: 5 Days

Location: Sector 18, Gurgaon

Eligibility: Fresher / Undergraduate can apply

Salary: ₹27,000 (Fixed) + Minimum Incentives slab ₹30,000 – ₹50,000

Requirement: MUST have absolute fluent English communication

Roles and Responsibilities:

  • Handle inbound and outbound calls for Airbnb guests and hosts.
  • Assist customers with booking issues, cancellations, refunds, and stay-related queries.
  • Provide clear, polite, and professional communication at all times.
  • Maintain accurate records of customer interactions in the system.
  • Resolve issues by coordinating with internal teams when needed.
  • Ensure high customer satisfaction by offering quick and effective solutions.
  • Follow Airbnb process guidelines and maintain service quality standards.

Job Types: Full-time, Permanent, Fresher

Pay: Up to ₹27,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Flexible schedule
  • Food provided
  • Health insurance
  • Internet reimbursement
  • Leave encashment
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Application Question(s):

  • How much do you rate your English communication skill out of 10?
  • Do you have any Calling related experience?
  • Whats your current in hand salary?

Education:

  • Higher Secondary(12th Pass) (Preferred)

Language:

  • English (Preferred)

Location:

  • Gurgaon, Haryana (Preferred)

Work Location: In person

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