International Voice Support AirBnb
3 days ago
Airbnb – Voice Process Executive
Working Days: 5 Days
Location: Sector 18, Gurgaon
Eligibility: Fresher / Undergraduate can apply
Salary: ₹27,000 (Fixed) + Minimum Incentives slab ₹30,000 – ₹50,000
Requirement: MUST have absolute fluent English communication
Roles and Responsibilities:
- Handle inbound and outbound calls for Airbnb guests and hosts.
- Assist customers with booking issues, cancellations, refunds, and stay-related queries.
- Provide clear, polite, and professional communication at all times.
- Maintain accurate records of customer interactions in the system.
- Resolve issues by coordinating with internal teams when needed.
- Ensure high customer satisfaction by offering quick and effective solutions.
- Follow Airbnb process guidelines and maintain service quality standards.
Job Types: Full-time, Permanent, Fresher
Pay: Up to ₹27,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Application Question(s):
- How much do you rate your English communication skill out of 10?
- Do you have any Calling related experience?
- Whats your current in hand salary?
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- English (Preferred)
Location:
- Gurgaon, Haryana (Preferred)
Work Location: In person
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