Marketplace Manager, Amazon
1 day ago
Role & responsibilities
- Manage end-to-end operations for Amazon India, Amazon Global marketplaces, and Etsy.
- Create, optimize, and maintain product listings, including titles, descriptions, images, A+ content, keywords, and variations.
- Monitor and maintain account health across marketplaces; handle suppressions, policy issues, and reinstatements.
- Plan and manage inventory forecasting, replenishment, and stock movement to avoid stockouts and overstocking.
- Coordinate with warehouse, logistics, and fulfillment partners (FBA, Seller Flex, third-party couriers).
- Execute and optimize marketplace advertising campaigns (Amazon Sponsored Ads, Etsy Ads) to improve ROI.
- Track and analyze sales performance, conversion rates, advertising spend, and margins on a regular basis.
- Manage pricing, promotions, coupons, and deal participation while ensuring margin control.
- Handle customer escalations, returns, and feedback, and work with internal teams to reduce repeat issues.
- Ensure compliance with international shipping, documentation, and marketplace policies for global sales.
- Prepare daily, weekly, and monthly performance reports and share actionable insights with management.
- Coordinate with design, content, and marketing teams for listing creatives and marketplace content updates.
- Stay updated with platform policy changes, best practices, and marketplace trends.
Preferred candidate profile
- Currently working with an Amazon Sponsored Ads (SP) Agency or an E-commerce / D2C brand handling marketplace operations.
- Hands-on experience managing Amazon India seller accounts; exposure to Amazon Global marketplaces (US/UK) is a strong plus.
- Practical experience in listing creation and optimization, keyword research, and A+ content coordination.
- Experience in running and optimizing Amazon Sponsored Ads (SP, SB, SD) and basic understanding of Etsy Ads.
- Familiarity with inventory planning, FBA/Seller Flex operations, and coordination with warehouses or fulfillment partners.
- Strong understanding of account health metrics, returns management, and marketplace compliance.
- Data-driven mindset with ability to analyze sales, ad performance, and margins using Excel or similar tools.
- Comfortable working in a fast-growing startup environment with ownership mindset and minimal supervision.
- Prior experience with home dcor, lifestyle, furniture, or handcrafted products will be an added advantage.
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