
Offer Data Lead
3 days ago
Job Description:
Offer Data Lead – Power Systems
Data is the fuel of digital and customer experience is becoming a differentiation factor in the market.
As Offer Data Lead, you play a critical role in the digitization of our customers journey, ensuring availability, accuracy and accessibility of offer data and offer configuration rules to Customers, Countries and Plants, covering all delivery modes (ETO – Engineered To Order, CTO – Configured To Order, MTO – Manufactured To Order), go-to market (direct, through Partners) and geographies.
MISSION
You are responsible for all the datasets associated to one or several medium voltage product family
You define and/or update (PMP or PEP) with Product Marketing the structuration of the offer, and the required digital footprint of the offer for each persona (end-users, specifiers, contractors, panelbuilders) all along their journey (from selection, to design, to building and commissioning, to operation and maintenance) with a consistent experience whatever the ranges and geographies.
You are accountable for the accuracy, relevance and quality of the data for product family you own enabling business growth:
- offer configuration rules available for licensed partners, front-office and plants in SE software platforms (internal and external),
- offer visibility and data availability in the Web, mySchneider app, FAQ,
- data provided to external consumers (CAD, BIM, data for 3rd party software),
RESPONSIBILITIES
Define and/or update with Product Marketing the required digital footprint (tools and dataset) for each execution model and go to market,
Coordinate creation, update and withdrawal of all data for product family you own executing PEP & PMP roadmap in strong linkage with Product marketing and Technical team
- Create and maintain global offer structuration (including level C&I) and configuration rules (Decision Trees or Choice Grids). Ensure the dataset will allow friendly configuration experience to various users, as well as easy-to-update and easy-to-localize data set, leveraging data science whenever possible.
- Create and maintain global offer data that will be consistent whatever the customers-facing or internal tools, manage offer lifecycle thru ORLM and OneShuttle, ensure attachment of full digital assets (catalogues, user manual, CAD files, BIM models, etc. ) to PIM references.
- Advise on local versions of the global offer data when required
- Converge the customer experience vocabulary and dictionaries across tools and ranges
- Verify offer implementation in customer-facing tools and internal tools, monitor quality, adoption and impact on customer experience (Customers, Sales & CCC) and implement corrective actions if needed
- Contribute actively to improvement of data management processes and tools enabling better quality, efficiency and business growth
- Contribute to early adoption of disruptive offers leveraging offer data to enable growth of EcoStruxure Connected Products.
- Leverage offer data to enable cross-selling and up-selling (offer and services relationship).
Qualifications:
QUALIFICATION
- Strong understanding of Offer Data Management and its impact on Customer Experience and business growth
- Deep knowledge of electrical distribution offers and business (MV, LV) - Knowledge of MV offers would be a plus.
- Understanding of Industrialization and Supply chain processes and tools
- Understanding of business through partners; knowledge of the specifier, contractor, panelbuilder personae.
- Understanding of agile process would be a plus
- Analytical, rigorous, customer centric
- Master Degree/bachelor's in Engineering with an appetite for business and digitization (double competency with a Marketing degree would be a plus).
- 5+ years of experience.
LANGUAGE
- Fluent in English – French is a plus.
About Our Company:
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric – apply today
€36 billion global revenue
+13% organic growth
employees in 100+ countries
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
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