L1 international roaming and interconnects engineer
1 day ago
You will play a vital role in ensuring seamless international roaming services for our customers. You will be responsible for troubleshooting, monitoring, and resolving issues related to international roaming services to maintain high service quality and customer satisfaction. Your typical day will be network auditing, change management and change implementation, SLA management, L1 support, advanced troubleshooting, VIP complaints handling. RequirementsResponsible for the day -to -day operation and support of international roaming services, including voice, data, and messaging.Monitor and troubleshoot roaming -related incidents to identify the root cause and ensure swift and effective resolution.Perform regular technical analysis to ensure the optimization and quality of international roaming services.Collaborate with internal teams, roaming partners, and vendors to resolve escalated technical issues and implement corrective actions.Conduct testing and verification of new roaming agreements and configurations to ensure they meet regulatory and service requirements.Generate reports, analyse roaming service KPIs, and contribute to the improvement of processes and procedures.Manage international roaming operations team and provide 1st line support for all Network related issues.Change implementation.Support escalation of international roaming, A2P SMS, Data and international voice issues.Handle communications with Sponsored Roaming Partner and international interconnects for SMS, Data, and VoiceDevelop and manage Roaming and International Carrier products.Build knowledge and manage daily operation activities to high efficiency.Collaborate with Roaming Partners and internal stakeholders to identify issue and fixes for inbound / outbound live roaming incidents within the agreed service SLA.Be part of a 24/7 shift rotation pool.Working from office.
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Vice President of Engineering
2 weeks ago
bangalore, India Mobileum Full timeAbout Mobileum Mobileum is a leading provider of Telecom analytics solutions for roaming, core network, security, risk management, domestic and international connectivity testing, and customer intelligence. More than 1,000 customers rely on its Active Intelligence platform, which provides advanced analytics solutions, allowing customers to connect deep...
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Senior Mobile Network Engineer
3 days ago
bangalore, India GigSky Full time📡 We're Hiring: Mobile Network Engineer – Bangalore, IndiaGigSky is redefining global mobile connectivity. Our patented eSIM technology enables seamless, on-demand data access across borders—powering everything from IoT devices and wearables to vehicles and aircraft systems. We eliminate roaming fees and deliver local connectivity through a global...
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Vice President of Engineering
2 weeks ago
bangalore district, India Mobileum Full timeAbout Mobileum Mobileum is a leading provider of Telecom analytics solutions for roaming, core network, security, risk management, domestic and international connectivity testing, and customer intelligence. More than 1,000 customers rely on its Active Intelligence platform, which provides advanced analytics solutions, allowing customers to connect deep...
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Senior Vice President, Managing Director
5 days ago
Bangalore, India Mobileum Full timeAbout Mobileum Mobileum is a leading provider of Telecom analytics solutions for roaming, core network, security, risk management, domestic and international connectivity testing, and customer intelligence. More than 1,000 customers rely on its Active Intelligence platform, which provides advanced analytics solutions, allowing customers to connect deep...
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Senior Mobile Network Engineer
3 days ago
Bangalore Urban, India GigSky Full time📡 We're Hiring: Mobile Network Engineer – Bangalore, IndiaGigSky is redefining global mobile connectivity. Our patented eSIM technology enables seamless, on-demand data access across borders—powering everything from IoT devices and wearables to vehicles and aircraft systems. We eliminate roaming fees and deliver local connectivity through a global...
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Vice President of Engineering
4 days ago
Bengaluru, India Mobileum Full timeJob Description About Mobileum Mobileum is a leading provider of Telecom analytics solutions for roaming, core network, security, risk management, domestic and international connectivity testing, and customer intelligence. More than 1,000 customers rely on its Active Intelligence platform, which provides advanced analytics solutions, allowing customers to...
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Bangalore, India GigSky Full time📡 We're Hiring: Mobile Network Engineer – Bangalore, India GigSky is redefining global mobile connectivity. Our patented eSIM technology enables seamless, on-demand data access across borders—powering everything from IoT devices and wearables to vehicles and aircraft systems. We eliminate roaming fees and deliver local connectivity through a global...
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Vice President of Engineering
3 weeks ago
Bengaluru, Karnataka, India, Karnataka Mobileum Full timeAbout MobileumMobileum is a leading provider of Telecom analytics solutions for roaming, core network, security, risk management, domestic and international connectivity testing, and customer intelligence. More than 1,000 customers rely on its Active Intelligence platform, which provides advanced analytics solutions, allowing customers to connect deep...
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L1 IT Support Engineer
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bangalore, India Sutra Management Full timeWe are looking for L1 IT Support Engineer – Intern who can perform below responsibilities: Monitor office infrastructure such as printer, biometric, cabling, internet etc Format and install software on user laptops such as Windows, MS Office, Teams etc Perform IT operations for new employees such as outlook configuration, set up biometric fingerprint,...
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Senior Engineer
3 weeks ago
Bengaluru, India Thales Full timeJob Description Job Role: Senior Engineer -Interconnect (Wiring Harness) Job Location: Bengaluru Key Responsibilities and Tasks - Must have experience in solution proposals on the interconnections, wiring harness, component packing and printed circuit board. - Must have experience in wiring harness design and manufacturing requirement of wiring harness/cable...