Analyst-Command Center

Hi Candidate,Work Location : ChennaiWork from OfficeRole Summary Operate in a 24x7 Command Center to monitor applications, infrastructure, and networks. Deliver AI-led incident triage, correlation, and SOP-based resolution using Microsoft stack tools.ResponsibilitiesMonitor Azure cloud, on-prem infra, and app telemetry using Azure Monitor, Sentinel, Log...

Job Title:Patient Contact Center Business AnalystDepartment:Operations, Managed ServicesReports To:Managed Services ManagerLocation:Chennai, IndiaEmployment Type:Full-TimeJob Type:Onsite presence in Chennai requiredPosition SummaryWe are seeking a skilledPatient Contact Center Business Analystto join our team, working weekdays which overlaps with US business...

Job Brief :Should have over 3 years of WFM experience in a Contact Center Environmentas an Intraday Analyst or at least 1 year of experience in supervisory position ina WFM team. This is a client facing role which requires the candidate tofrequently interact with US based clients and present WFM related site-levelperformance. The position requires 100%...

Job descriptionQuality AnalystLanguage: Good English with Kannada & HindiRoles and ResponsibilitiesRandomly audit required number of calls on daily basis.Providing timely and accurate feedback to agents for improvement areas.Take corrective actions by doing data analysis to improve process efficiency.Work upon the action plans to improve Quality...

Company DescriptionCustomer Analytics has been dedicated to helping clients succeed for over 20 years by providing customized software solutions. We specialize in delivering high-quality solutions on time and within budget. We have extensive experience in building and operating technical teams with expertise across various technologies. Our clients include...

Role Overview: You will be joining as a Senior SOC Analyst in Chennai, responsible for monitoring and analyzing security events, identifying potential threats, and taking corrective actions. Your role will involve engaging in cyber threat hunting, gathering cyber threat intelligence, and collaborating closely with the Security Operations Center team. Your...

SOC Analyst – L1 (Support Role)Experience Required: 0–2 years (Freshers with relevant training may apply)Role Overview:The SOC Analyst – L1 will be responsible for monitoring, analyzing, and responding to security alerts in a rotational shift environment. This role forms the first line of defense in a Security Operations Center (SOC).Key...

Role & responsibilitiesExperience (Years)7 (Min Max)City[CHENNAI]Guidewire Policy Center DeveloperTo ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts. Lead project development, production support and maintenance...

Company DescriptionGanitScience Artificial Intelligence and Analytics (OPC) Private Limited is a startup in the AI and Analytics space with SaaS products in the Marketing, Sales, Logistics, and Operations functions of various industries. Their products utilize cutting edge AI algorithms to enhance delivery tracking, digital marketing analysis, call center...

Dear Professionals,Hope you are doing greatThis is Swathi from Miracle Software Systems, Inc.We have an immediate requirement on "IT Billing Analyst" for "Visakhapatnam" Location.Position :IT Billing AnalystLocation :VisakhapatnamExperience: Minimum 3 to 5 Yrs of Experience .Duration: PermanentSkills: cost allocation, timely vendor payments, and clear...