IT Resiliency Engineer

Tasks

End-to-End Engineering Leadership:
Oversee the design and implementation of resilient engineering across the technology domains.


Cloud and On-Premises Infrastructure Expertise:
Design and review resilient solutions in both cloud-based and on-premises environments.


Chaos Engineering Infrastructure Initiatives:
Lead chaos engineering efforts to proactively identify and mitigate potential system weaknesses.


Standards for Monitoring and Alerting:
Collaborate with Teams to evolve existing standards for system monitoring and alerting to ensure rapid detection and response.


Resiliency Architecture Reviews:
Represent the IT Resiliency Office during the Architectural Review Board.


Enterprise-wide Collaboration and stakeholder management
: Collaborate with various teams across the organization to align and prioritize resiliency and recovery efforts.


Automation:
Expertise with IaC and Tools such as Ansible.


Incident Response and Recovery:
Integrate with post mortem process, from a major incident, to identify areas of opportunity for enhancing resiliency.


Development:
Evangelize standards and practices among the Technology organization to enrich our resiliency posture.


Reporting and Documentation:
Develop standardized regular reporting on resilience activities, risks, and improvements to the Leadership team.

Requirements

Qualifications:

• Bachelor's degree or equivalent experience.

• 5-10 years experience with platform engineering with a focus on IaC, DevOps practices, and orchestration tools.

• Preferred but not required experience as a Team lead or a hands on Technical Manager role that can engage and deliver projects to completion

• A track record of successfully architecting and deploying enterprise-level solutions that prioritize system uptime and data integrity across various operational scenarios.

• Demonstrated ability to design and implement systems that ensure high availability, support massive transaction volumes, and facilitate seamless disaster recovery processes.

• Infrastructure and service architecture & engineering experience, including functional and technical requirements gathering, and solution development.

• Strong dedication to customer needs, with excellent communication and the ability to build lasting relationships, alongside the capability to articulate complex resilience strategies in a clear and impactful manner.

• Deep insight into the complexities of multi-AZ and multi-Region cloud platforms, with a keen understanding of how these impact system resilience and disaster recovery planning.

• Proven experience in the ongoing management of mission-critical systems that require constant uptime, including out-of-hours support and rapid response to incidents.

• Knowledgeable in evaluating and deciding on trade-offs between consistency, availability, and partition tolerance, especially in the context of system failures and recovery strategies.

• Well-versed in various cloud service models such as SaaS, PaaS, and IaaS, with hands-on experience in designing resilient services on leading public cloud platforms.

• Proficient in Chaos Engineering principles and practices, with experience in designing and conducting experiments to validate the system's capability to withstand turbulent conditions.

• Skilled in implementing observability solutions that provide real-time insights into the performance and health of systems, aiding in proactive issue detection and resolution.

• Practical experience operating in an Agile development environment.