Vice President Quality Excellence
2 weeks ago
EXL is currently hiring for the position of Vice President - Quality Process Excellence (P&C Vertical).
The ideal candidate should possess over 18 years of experience in Quality Process Excellence, specifically within the P&C Insurance domain in a BPO environment
Must hold Black Belt certification or trained, in dashboarding tools like AI, ML etc.
Interested can share their resumes on with following details
- Current CTC -
- Expected CTC -
- Comfortable for Shift Starting from 2/3 pm -
- Experience in Quality Process Excellence -
- Experience in P&C Insurance Vertical-
- Notice Period -
- Location - Pune/Noida
Role Overview:
- Will manage operations across India, Philippines, and South Africa.
- Direct Reporting: 4-5
- Responsibilities: Client management, stakeholder management, RFPs, escalations (client-facing & stakeholder-facing).
- Strong expertise in P&C domain, well- versed with process improvement, AI&GEN AI
- Six Sigma black belt certified or trained
- Client Management - US/UK
- Willingness to travel across locations
- Shift: Starts at 2/3 PM IST.
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