Qa/Qc Lab Incharge-Hps-500

10 hours ago


Silvassa, Dadra and Nagar Haveli, India Harsh Placement Services Full time ₹ 6,00,000 - ₹ 8,00,000 per year


Job Description:
 
Job description

QUALITY ANALYST

Responsibilities

Quality Assurance:

  • Perform quality check of leads and calls.
  • Passing on leads which are matching with client expectations.
  • Maintaining the quality of leads by following the parameters laid down.

Feedback Session:

  • Taking feedback session for agents which can help them in improvement.

Reports:

  • Collating & maintaining various reports.
  • Publishing reports on regular intervals highlighting campaign & agents quality parameters.


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