Tellecaller Executive

Key Responsibilities:

• Make outbound calls to potential clients and leads to promote wedding services and venues.
• Handle inbound client inquiries with professionalism and enthusiasm.
• Maintain and update client databases regularly in CRM systems.
• Explain company services, packages, and offerings clearly to clients.
• Schedule appointments and coordinate follow-ups for the sales and planning teams.
• Understand client requirements and share relevant options with the partnerships or planning team.
• Convert qualified leads into meetings or confirmed bookings.
• Achieve daily, weekly, and monthly calling and conversion targets.
• Maintain a high level of product knowledge to effectively address client questions.
• Build and maintain positive relationships with clients through courteous communication.
• Coordinate internally with venue, partnership, and planning teams for smooth client experience.
• Prepare and share daily/weekly calling reports with the manager.

Requirements:

• Minimum 2 years of experience as a telecaller / inside sales / client service executive.
• Excellent verbal communication and persuasion skills.
• Fluency in English and Hindi (additional regional language is a plus).
• Strong listening and interpersonal skills.
• Basic computer knowledge (Excel, CRM, Google Sheets, etc.).
• Pleasant personality with a customer-centric approach.
• Prior experience in weddings, events, or hospitality sector preferred.

Key Skills:

• Communication & Presentation
• Lead Conversion
• Customer Relationship Management
• Time Management
• Team Coordination