Senior Network Operations Engineer

2 days ago

Thiruvananthapuram, Kerala, India UST Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Years

4 Openings

Trivandrum

Role description

Senior Network Engineer

Experience & Qualifications:

  • Minimum 10+ years of relevant experience in a Network Operations Engineer role.
  • CCNA certification required; CCNP certification or actively working towards it is preferred.

  • Strong working knowledge of:

  • Branch & Data Centre Switching & Routing

  • Wireless technologies (setup, troubleshooting, security)
  • Enterprise Firewalls, especially CheckPoint and Palo Alto
  • Internet routing and security
  • Common interior and exterior routing protocols
  • Site-to-Site and Remote Access VPN technologies
  • Proxy technologies such as Bluecoat or McA
  • Load Balancers
  • IP Address management and network services (DNS, DHCP, NTP)
  • Network management, monitoring, and diagnostic tools

  • Network probes and packet capture analysis

  • Excellent English communication skills.

Additional Preferred Skills:

  • Experience working within the ITIL framework.
  • Familiarity with ServiceNow.
  • Knowledge of voice, video, and audio-visual solutions.

What You'll Do:

  • Collaborate with a global, multi-location cross-functional team in a dynamic environment.
  • Play a key role in maintaining and advancing our technical network estate.
  • Focus primarily on operational and sustaining engineering tasks, with involvement in change and project work as needed.
  • Work closely with teams including Service Desk, Platforms, Information Security, and End User Services.
  • Proactively manage incidents, problems, and issues, adhering to SLAs and OLAs.
  • Serve as a technical resource for change requests, project work, maintenance, firmware upgrades, and patch cycles.
  • Follow documented Standard Operating Procedures and use ServiceNow to update incidents and requests.
  • Stay informed on the technology roadmap for existing and emerging technologies.
  • Participate in shift work, weekend duties, and on-call rotations as required.
Skills

Routing And Switching,Ccna Security,Firewall

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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