soft skills trainer, behavioral trainer

Job Description – L&D Trainer

As an L&D Trainer, you will be responsible for designing and delivering impactful learning programs to enhance employee skills, productivity, and engagement. You will facilitate training sessions, support the development of learning materials, and collaborate with internal stakeholders to address training needs. Your role will contribute directly to building a learning culture that supports professional development and business success.

About Us

Join Comfort Click, a premier e-commerce multinational specializing in branded nutraceuticals, vitamins, minerals, and healthcare products for humans and pets. Since our inception in 2005, we have rapidly expanded across Europe and continue to strengthen our footprint globally.

In 2025, Comfort Click became a proud part of Zydus Wellness Ltd., one of India's most respected and publicly listed healthcare and wellness companies. Backed by the legacy, trust, and innovation of Zydus, we are now entering an exciting new phase of growth — combining our strong e-commerce expertise with the stability and scale of a global healthcare leader.

Our UK headquarters, along with our dynamic Indian offices in Hyderabad and Vadodara, are at the forefront of continuous innovation, strongly focused on nurturing in-house talent. We cultivate a collaborative and entrepreneurial culture, where decision-making is swift, ideas are valued, and your contributions make a visible impact. At the same time, being part of Zydus Wellness provides the credibility, career stability, and opportunities that come with a world-renowned healthcare group.

Be part of Comfort Click's exhilarating growth story within the Zydus family, where your career is empowered by both speed and scale.

Key Responsibilities:

Training Delivery & Facilitation:

• Conduct engaging training sessions (classroom, virtual, and on-the-job) across domains like soft skills, functional skills, onboarding, compliance, etc.

• Tailor content delivery to diverse learner groups and learning styles.

• Ensure high levels of participant engagement and learning retention.

Content Development:

• Assist in designing and developing training materials, manuals, and e-learning modules using instructional design principles.

• Collaborate with internal SMEs to ensure content relevance and accuracy.

• Update training content periodically to reflect business and industry changes.

Training Needs Identification:

• Partner with business units to assess employee training requirements.

• Support the L&D Manager in conducting Training Needs Analysis (TNA) and mapping training interventions.

Program Coordination & Administration:

• Schedule training programs and coordinate logistics (venue, materials, invites).

• Maintain accurate training records using the Learning Management System (LMS).

• Provide reports and feedback summaries on training effectiveness.

Feedback & Evaluation:

• Collect post-training feedback and assessments to measure program effectiveness.

• Analyze results and provide suggestions for content or delivery improvements.

• Follow up on training impact and employee progress post-session.

Requirements:

• 4–6 years of hands-on experience in delivering training programs.

• Strong facilitation skills with the ability to engage diverse audiences.

• Exposure to instructional design methodologies and adult learning principles.

• Experience in using Learning Management Systems (LMS) and virtual training tools (e.g., Zoom, MS Teams, WebEx).

• Strong interpersonal, communication, and presentation skills.

• Ability to work independently and manage multiple training assignments.

• Basic understanding of training data analysis and reporting.

Preferred:

• Certification in Training/Instructional Design (e.g., CPTM, ATD, etc.).

• Experience in creating e-learning content or using authoring tools like Articulate, Captivate, or Canva for training decks.

Benefits

• Market-leading pay rates.

• Performance-based incentives.

• 95% of management promoted from within.

• Service recognition awards.

• Dynamic, motivated international team.

• Regular performance recognition awards.

• Fantastic social events.

Comfort Click is a proud equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, sexual orientation, or any other characteristic protected by law.

We are committed to the full inclusion of all qualified individuals. If you are an individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting us at

Job Types: Full-time, Permanent

Pay: ₹50, ₹70,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund
• Work from home

Work Location: In person