Data Platform

About Business line/Function :

The IT Department is functionally responsible for the IT structures of the companies of the BNL BC Group and coordinates the IT community of the BNPP Group onwards with the aim of obtaining all possible synergies of purpose, ensuring full operational consistency and enabling the digital transformation of our Group

As part of the IT Department of BNL, the IT Data Platform is responsible for defining and implementing the technological strategy of the company in terms of Analytics, Business Intelligence, Artificial Intelligence and Data Management.

The group therefore has the responsibility of evolving and maintaining the data architecture serving Analytics, as well as creating management reporting and dashboarding solutions.

Data Platform also has the responsibility of building Advanced Analytics and Artificial Intelligence solutions, and integrating them with Bank systems, making them fully part of company processes.

Position Purpose

The Application Maintenance team member will support the ISPL Data Platform team to ensure the stability and the correct execution of all the applications in Data Platform scope.

He will support the development team and will help BNL Data Platform Internal team to analyze and propose solutions and on Business requests.

He will be in charge of small development activities.

He will also propose solutions to improve the performance and prevent failures on managed applications.

Responsibilities

Direct Responsibilities

Coordinate closely with Data Platform Teamss and also all other BNL BNP Paribas IT teams (Incident coordination, Security, Infrastructure, Development teams, etc.)

For a predefined applications scope take care of:

o Ticket Management

o Propose solutions to improve an application

o Incident Management (including problem determination)

o Request Management

o Change Management

Ensure that SLA targets are met for above activities

Handover to Italian teams if knowledge and skills are not available in ISPL

Contributing Responsibilities

Contribute to the definition of procedures and processes necessary for the team

Help build team spirit and integrate into BNL BNP Paribas culture

Contribute to incidents analysis and associated problem management

Contribute to the regular activity reporting and KPI calculation

Contribute to the knowledge transfer with BNL Data Platform team

Contribute to the acquisition by ISPL team of new skills knowledge to expand its scope

Technical Behavioral Competencies

Fundamental skills:

o Deep knowledge about Mainframe usage COBOL, TSO, ISPF/S, Scheduler , JCL

o Basic knowledge about JAVA framework.

o Familiarity with database technology is required (such as: IBM DB2, Oracle DB , MS SQL Server, Teradata);

o SQL Languange in order to execute basic scripts and queries.

Have basic experience with:

o Service Now ticketing system

o Aurelia Remedy ticketing system

Nice to have:

o General IT infrastructure knowledge

o Knowledge of Requirements Collection, Analysis, Design, Development and Test activity

o Basic of Frontend Technologies (HTML, CSS, Javascript) applied to a Frontend Framework (e.g. Angular)

o Familiarity with DevOps tools including Ansible Python

o Continuous improvement approaches

Good written and spoken English

Able to communicate efficiently

Good Team Player

Specific Qualifications (if required)

Basic knowledge of Italian language can be an advantage

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Client focused

Ability to deliver / Results driven

Ability to share / pass on knowledge

Transversal Skills: (Please select up to 5 skills)

Ability to develop and adapt a process

Ability to anticipate business / strategic evolution

Ability to set up relevant performance indicators

Ability to understand, explain and support change

Choose an item.

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 3 years

Other/Specific Qualifications (if required)