Vocal Coach

2 days ago

Gurgaon, Haryana, India TP Full time

We're Hiring –
Voice Coaches
||
International Telecom Process
|| Gurgaon

Teleperformance India is looking for passionate and dynamic
Voice Coaches
to join our growing team

If you have exceptional communication skills, love coaching talent, and thrive in a performance-driven environment — this is your chance to shine

What You'll Do

  • Coach, mentor & enhance communication and soft skills of frontline employees.

  • Conduct regular voice & accent training sessions for new hires and existing teams.

  • Identify communication gaps through call audits and provide constructive feedback.

  • Drive performance improvement through floor support and refresher sessions.

  • Collaborate with Ops & Quality teams to improve customer experience delivery.

What We're Looking For

  • Minimum 1 year of experience as Voice Coach / V&A Trainer / Soft Skills Coach in BPO (International process preferred)

  • Strong command over spoken English & excellent presentation skills

  • Experience in call monitoring, feedback sessions & coaching methodology

  • Willing to work from office (Gurgaon) in rotational shifts

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