Senior Solution Engineer

Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation.

Our mission? To empower B2B companies with a smooth, consistent, and efficient way to onboard customers and manage client projects—reducing chaos and boosting customer satisfaction across industries.

We're a close-knit team of over 100 passionate professionals, all focused on building a product that teams love to use. Our journey has been fueled by $45M in funding from top investors, including 8VC, Matrix Partners, and Nexus Venture Partners. 

What will you do ? 

• Lead discovery sessions with senior stakeholders to understand business goals, pain points, and process gaps.

• Craft solution strategies and deliver high-impact, tailored product demonstrations.

• Own and execute Proof-of-Concepts (POCs) that validate fit and de-risk buying decisions.

• Serve as a trusted technical advisor throughout the sales cycle - leading objection handling, security reviews, and integration discussions.

• Drive successful RFP/RFI responses with clarity, precision, and stakeholder alignment.

• Partner cross-functionally with Product, Engineering, and Customer Success to influence roadmap and customer outcomes.

• Document and share best practices for demos, POCs, and solution architectures.

• Help build repeatable assets - solution playbooks, templates, and demo environments.

• Contribute to hiring, onboarding, or mentoring junior Solutions Engineers as we scale.

• 5+ years of experience in a Solutions Engineering / Pre-Sales / Solutions Consulting role, ideally in a fast-paced SaaS environment.

• Proven success in owning complex, multi-stakeholder deals with technical depth and business alignment.

• Strong understanding of APIs, integration architectures, and troubleshooting techniques.

• Experience working closely with CRM, project management, or implementation tools (Salesforce, Jira, etc.).

• Exceptional written and verbal communication skills, with experience in RFPs, SOWs, and diagramming tools.

• Ability to efficiently leverage modern AI tools (e.g., ChatGPT, Claude, etc.) to enhance productivity, accelerate problem-solving, and deliver high-quality pre-sales outputs.

• A mix of strategic thinking and tactical execution; comfortable working with both executives and practitioners.

• Self-starter with a high sense of ownership, customer empathy, and a collaborative mindset.

• Deep knowledge of the professional services industry and delivery models.

• Experience using or selling PSA, project management, or customer onboarding tools.

• Integration experience with ERP or financial systems like NetSuite, QuickBooks, or Sage.

• Familiarity with embedded iPaaS tools like Workato, Zapier, or Boomi.

• Comfort with creating mockups, scripts, or light automation to demonstrate product extensibility.

• Understanding of Salesforce data models, integration strategies, and usage within post-sales teams.

At Rocketlane, we're all about building a great product and a great place to work. Here's why you'll actually look forward to Mondays:

• Impact and ownership: You won't just be another cog in the machine; here, you're more like a turbocharged engine part. Bring your ideas, make them happen.

• Work with the best: We're a team of passionate, quirky, and ridiculously talented people. Come for the work, stay for the memes.

• Celebrate wins: Whether we're hitting major milestones or celebrating new funding, we like to mix it up. From rap videos to team outings, we believe in celebrating big.

• Learn and grow: We're all about learning—and we're not just talking about the latest SaaS trends. You'll grow your career, pick up new skills, and maybe even learn to love Excel (or at least tolerate it).

• Flexibility and balance: While we love collaborating in the office five days a week, we know everyone has their own rhythm. That's why we offer flexibility around hours—so you can bring your best energy, whether you're an early bird or a night owl. Pajamas optional (at least outside the office).