Dispatch Executive

5 days ago

Mohali, Punjab, India Nyxgen Full time ₹ 15,52,020 - ₹ 46,18,064 per year

Job Description

Job Title: Dispatcher

Department: Logistics

Location: Mohali

Shift: Night Shift

Employment Type: Full-time

Job Summary: The Dispatcher will be responsible for managing and coordinating the schedules, routes, and activities of drivers or delivery personnel. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and a focus on Logistics operational efficiency. You will be the point of contact for both drivers and shippers, ensuring timely deliveries and the resolution of any issues that may arise during the process.

Key Responsibilities:

  • Develop delivery routes and maintain contact with drivers throughout the day
  • Collaborate with management to modify daily routes to accommodate the needs of customers
  • Act as a communication liaison through the two-way truck radio system and answered incoming phone calls from drivers on the road
  • Cultivate strong relationships with drivers and customers to reduce the stress that comes with last-minute schedule changes
  • Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries

Requirements:

  • Bachelor's degree preferred.
  • Proven experience (1+ years) as a Dispatcher, in logistics, or a similar role.
  • Strong communication skills, both verbal and written.
  • Excellent organizational and multitasking abilities.
  • Self-motivated, results-driven, and able to work independently.
  • Strong problem-solving abilities and the ability to think strategically.
  • Ability to work in a fast-paced and dynamic environment.

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Job Type: Permanent

Pay: ₹13, ₹38,799.04 per month

Work Location: In person

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