Sales Excellence-Consultant

THE TEAM

The Customer & Marketing offering portfolio integrates our most differentiated, globally recognized customer and marketing businesses. It focuses on owning the commercial agenda through growth strategy, enhanced user experiences, and engagement through the entire customer lifecycle.

Customer Strategy and Applied Design (CS&AD) offering, as part of Customer & Marketing portfolio, helps companies address the entire range of top management challenges including pursuing new growth opportunities, customer engagement and service strategies, channel strategies, sales strategies and pricing strategies.

Deloittes Sales Excellence practice within CSAD helps clients uncover the optimal sales strategies required to drive topline (sales enhancement, customer growth, customer experience enhancement) and bottom-line improvements (operational efficiencies across people, process and technology).

The USI Sales Excellence team works in close collaboration with US teams to implement best-in-class solutions that generate significant impact for its clients. The team includes recognized thought leaders and specialists in areas such as sales strategy and planning, sales quota and territory design, salesforce incentive structure, partner strategy and activation, channel strategy, sales orchestration and enablement, customer and sales digital experience, customer journey mapping, and omni-channel strategy etc. and collective experience base built from the delivery of multiple projects across a wide range of industry settings.

WORK YOULL DO

As a Sales Excellence practitioner, you shall be responsible for working alongside CXOs and Sales Leaders in defining the future of the sales strategy to drive profitable growth. In the process you shall identify the operational capabilities and technologies required for optimal sales organization. As part of your role, you may be required to including, but not limited to:

• Assess clients' sales organization and capabilities and ideate the future of sales

• Re-define/assess sales capabilities including but not limited to sales planning, quota and territory planning and salesforce incentive structure

• Improve operational efficiencies through process redesign and actionable, data- driven insights from sales performance assessment

• Enable omni-channel sales strategy through implementing comprehensive and integrated business and technical solutions

• Define and prioritize capabilities and initiatives across people, process and technology to get to future state, including feasibility model/business case

You will drive commercial growth by supporting colleagues with practice development & eminence and acting as a key topic content lead for proposals or other business development work in the Sales Excellence space.

You will also contribute towards building Sales Excellence expertise within Deloitte and increase firm's external profile by creating new solutions and methodologies, publishing ideas and thought leadership, and building repeatable toolkits for use by project teams.

REQUIRED EXPERIENCE AND SKILLS

Deloitte is looking for an Experienced Practitioner to assist clients with building capabilities that helps them better understand the current state gaps and define the future state of their sales functions. The ideal candidate shall possess deep content expertise around areas of sales along with strong industry experience and good analytical skills to be part of the Sales Excellence practice.

• Professional experience: Experience in strategy consulting from consulting firms, Big 4 firms, experience within the Sales Excellence and customer experience departments
• Industry experience: across Insurance, Telecommunication, Media & Technology, Banking preferable. Demonstrated understanding of the adoption of technology and its impact to future operating models and organizational structures preferable
• Core Consulting skills: Managing the pace and delivery of projects including coordination with key project stakeholders, reporting key findings and contributing to the wider business unit through business development, knowledge sharing and other activities
• Analytical skills: A strong foundation in delivering actionable, data-driven insights with good exposure on complex data sets, performing quantitative analysis and

research (primary and secondary); synthesizing and presenting insights and recommendations from data

• Sales Excellence skills: In addition to the core consulting and analytical skills, it is important that the candidate has post-masters experience in B2B or B2C sales, sales planning, quota and territory planning, salesforce incentive structure etc.

REQUIRED QUALIFICATIONS

• MBA from a premier school in India or abroad
• 4 – 6 years for Senior Consultants

Preferred Qualification

• Exposure to working in non-India Geographies (preferably the US) and/or interacting with global stakeholders

HOW YOU'LL GROW

At Deloitte, we've invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people experience learning same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the DU in Westlake, Texas, and represents a tangible symbol of our commitment to our people's growth and development. Explore DU: The Leadership Center in India

BENEFITS

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.