Program Success Manager
5 days ago
Program Success Manager | Skillfyme
On-site
Rotational Shift
Full-time
1+ years EdTech experience is mandatory
About Skillfyme
Skillfyme is an EdTech company focused on delivering outcome-driven skill development programs that help learners become future-ready. We partner with institutions to empower students with practical competencies for real-world success.
What You Will Do
As a
Program Success Manager
, you will
own the learner journey end-to-end
— from enrollment to lifelong success. You will ensure high engagement, satisfaction, and successful outcomes for every learner.
Key Responsibilities
- Manage learner success from onboarding through long-term engagement
- Track progress, ensure program adoption & address learning gaps
- Build strong relationships with learners, parents & institutional stakeholders
- Conduct support/ review calls and drive retention & renewals
- Monitor performance metrics and share insights for improvement
- Collaborate across teams for smooth execution of programs
What You Bring
- Minimum 1 year experience in EdTech (Mandatory)
- Experience in customer success / academic operations preferred
- Excellent communication & relationship-building skills
- Strong problem-solving and ownership mindset
- Comfortable working in rotational shifts
- Passion for learner success & continuous improvement
Why Skillfyme
- High-impact role shaping learner outcomes
- Growth opportunities in a fast-scaling EdTech company
- Performance-driven rewards
Skills: communication,learners,calling,edtech,problem solving
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