Back Office Operations Rep-1
1 day ago
TransUnion's Job Applicant Privacy Notice
What We'll Bring
The Tenant and Employment (T&E) Back Office Operations Representative is responsible to complete email responses, review identity verification documents, complete recommendation transactions, fulfill consumer disclosures, and/or research and resolve consumer disputes. Back Office Operations Rep support both customer and consumers who use T&E services to screen individuals for rental housing and employment opportunities.
What You'll Bring
- Maintains a consistent high level of knowledge regarding T&E products, services, and tools.
- Understands and consistently demonstrates knowledge of specific T&E business processes when performing all back office operations work.
- Maintains a solid understanding of U.S. credit/financial principles along with knowledge of U.S. criminal justice system/criminal background report and U.S. rental housing system/housing report (eviction) concepts.
- Adheres to established processes and procedures when responding to support emails, reviewing identity verification document, completing criminal and eviction recommendation transactions, fulfilling consumer disclosure requests, and/or when researching and resolving consumer disputes.
- Works with QA and team lead to improve individual performance based on feedback and coaching to ensure high quality work product is delivered to T&E customers and consumers.
- Performs other duties as assigned.
Impact You'll Make
- 0-3 years of experience in an operations job role or customer care/support job role.
- Moderate skills in Microsoft applications
- Excellent verbal, written, and interpersonal communication skills.
- Must be self-motivated and a self-starter.
- Demonstrate attention to detail in all work completed.
- Proactively works to improve knowledge and adherence to company processes and procedures.
- Collaborates well with others in a team-oriented work environment.
- Adapts well to change and can adjust priorities as needed.
- Displays time management skills to properly follow-up on in progress work, while balancing new work assigned through our operations work queues.
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
TransUnion Job Title
Rep I, Business Operations
-
Senior Officer
22 hours ago
Chennai, Tamil Nadu, India Adfc Private Limited(Back Office Of Hdfc Bank) Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionAdfc Private Limited (Back Office Of Hdfc Bank) is a banking company based in Mumbai, Maharashtra, India. The company is situated at Newa/10, G T B Hospital(Qut) Jair Bai Wadia Road. As the back office of HDFC Bank, Adfc Private Limited provides essential banking and support services to ensure efficient and smooth banking operations.Role...
-
Back Office Supervisor
1 week ago
Chennai, Tamil Nadu, India Datamark, Inc. Full time ₹ 1,20,000 - ₹ 1,80,000 per yearJoin DATAMARK, Inc. as a Back Office Supervisor and become a pivotal part of our dynamic team In this vital role, you will oversee the daily operations of our back office functions, ensuring that everything runs smoothly and efficiently. With your leadership, you will manage a team of skilled associates, driving their performance to meet organizational goals...
-
Rep I
6 days ago
Chennai, Tamil Nadu, India TransUnion Full time ₹ 3,00,000 - ₹ 5,00,000 per yearTransUnion's Job Applicant Privacy NoticeWhat We'll Bring:This is an entry-level position responsible for handling various queries received either telephonically, through live chat, fax, ticket or email from consumers regarding their credit reports and TransUnion products. The associate provides prompt assistance and resolution to consumer inquiries,...
-
Rep I, Chat
6 days ago
Chennai, Tamil Nadu, India TransUnion Full time ₹ 3,00,000 - ₹ 4,50,000 per yearTransUnion's Job Applicant Privacy NoticeWhat We'll Bring:Consumer Operations Support - ChatWhat You'll Bring:First Tier Chat Support (English Only)Impact You'll Make:Chat OperationsThis is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.TransUnion Job TitleRep I, Consumer Operations...
-
Back Office Operations Rep II
4 days ago
Chennai, Tamil Nadu, India TNQ Technologies Private Limited Full time ₹ 22,08,000 - ₹ 35,16,000 per yearExperience: Minimum 5-7 years of experience in banking operations, BPO, or the BFSI (Banking, Financial Services, and Insurance) industry. Education: A minimum graduate degree is typically required. Communication: Strong written and verbal communication skills for interacting with customers and internal stakeholders. Problem-Solving: Ability to resolve...
-
Back Office Manager
2 days ago
Chennai, Tamil Nadu, India Datamark, Inc. Full time ₹ 5,00,000 - ₹ 15,00,000 per yearPOSITION DESCRIPTIONPosition Title: Back Office ManagerReports Directly to: Senior Manager / Site LeaderPosition Overview:The Back Office Manager is responsible for making sure that the day-to-day back-office production tasks conducted are designed and carried out in a manner that ensures the attainment of Customer Service Level Agreements as well as company...
-
Rec & Proofing Rep - C04 - Chennai
4 weeks ago
Chennai, Tamil Nadu, India Citigroup Full timeWhether you re at the start of your career or looking to discover your next adventure your story begins here At Citi you ll have the opportunity to expand your skills and make a difference at one of the world s most global banks We re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure...
-
Rep I
6 days ago
Chennai, Tamil Nadu, India TransUnion Full time ₹ 3,00,000 - ₹ 4,50,000 per yearTransUnion's Job Applicant Privacy NoticeWhat We'll Bring:This is an entry-level position responsible for handling various queries received either telephonically, through live chat, fax, ticket or email from consumers regarding their credit reports and TransUnion products. The associate provides prompt assistance and resolution to consumer inquiries,...
-
Back Office Executive
2 days ago
Chennai, Tamil Nadu, India YUDEK ENGINEERING PRIVATE LIMITED Full time ₹ 1,20,000 - ₹ 1,80,000 per yearJob Title: Admin (back office)Location: Kolathur, ChennaiCompany: Yudek Engineering Pvt. Ltd.Duration: 1 Months (Can be extended or converted to full-time based on performance)Key Responsibilities:Assist in day-to-day HR operations and administrative tasks.Support recruitment activities such as screening resumes, scheduling interviews, and...
-
Back Office Executive
20 hours ago
Chennai, Tamil Nadu, India Flyers Soft Private Limited Full time ₹ 3,00,000 - ₹ 4,50,000 per yearOrganizational Skills: The ability to manage multiple tasks and information efficiently. Attention to Detail: Crucial for ensuring accuracy in data entry, record keeping, and reports. Computer Proficiency: Expertise in Microsoft Office (Word, Excel, PowerPoint) and familiarity with database and CRM software. Communication Skills: Strong verbal and written...