Back Office Operations Rep-1

5 days ago

Chennai, Tamil Nadu, India TransUnion Full time ₹ 9,00,000 - ₹ 12,00,000 per year

TransUnion's Job Applicant Privacy Notice

What We'll Bring
The Tenant and Employment (T&E) Back Office Operations Representative is responsible to complete email responses, review identity verification documents, complete recommendation transactions, fulfill consumer disclosures, and/or research and resolve consumer disputes. Back Office Operations Rep support both customer and consumers who use T&E services to screen individuals for rental housing and employment opportunities.

What You'll Bring

  • Maintains a consistent high level of knowledge regarding T&E products, services, and tools.
  • Understands and consistently demonstrates knowledge of specific T&E business processes when performing all back office operations work.
  • Maintains a solid understanding of U.S. credit/financial principles along with knowledge of U.S. criminal justice system/criminal background report and U.S. rental housing system/housing report (eviction) concepts.
  • Adheres to established processes and procedures when responding to support emails, reviewing identity verification document, completing criminal and eviction recommendation transactions, fulfilling consumer disclosure requests, and/or when researching and resolving consumer disputes.
  • Works with QA and team lead to improve individual performance based on feedback and coaching to ensure high quality work product is delivered to T&E customers and consumers.
  • Performs other duties as assigned.

Impact You'll Make

  • 0-3 years of experience in an operations job role or customer care/support job role.
  • Moderate skills in Microsoft applications
  • Excellent verbal, written, and interpersonal communication skills.
  • Must be self-motivated and a self-starter.
  • Demonstrate attention to detail in all work completed.
  • Proactively works to improve knowledge and adherence to company processes and procedures.
  • Collaborates well with others in a team-oriented work environment.
  • Adapts well to change and can adjust priorities as needed.
  • Displays time management skills to properly follow-up on in progress work, while balancing new work assigned through our operations work queues.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Rep I, Business Operations

  • Back Office Operations Rep

    3 days ago

    Chennai, Tamil Nadu, India TransUnion Full time ₹ 1,20,000 - ₹ 3,60,000 per year

    TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:The position will work with onshore and GCC resources that are providing client -facing support for emails, file uploadquestions and act as a point of contact for Sales, Product and IT in handling customer inquiries.What You'll Bring:Maintain an understanding of the customers' business and joint...

  • Back Office Operations Rep

    3 days ago

    Chennai, Tamil Nadu, India TransUnion Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:The position will work with onshore and GCC resources that are providing client -facing support for emails, file uploadquestions and act as a point of contact for Sales, Product and IT in handling customer inquiries.What You'll Bring:Maintain an understanding of the customers' business and joint...

  • Senior Officer

    5 days ago

    Chennai, Tamil Nadu, India Adfc Private Limited(Back Office Of Hdfc Bank) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionAdfc Private Limited (Back Office Of Hdfc Bank) is a banking company based in Mumbai, Maharashtra, India. The company is situated at Newa/10, G T B Hospital(Qut) Jair Bai Wadia Road. As the back office of HDFC Bank, Adfc Private Limited provides essential banking and support services to ensure efficient and smooth banking operations.Role...

  • Rep I

    1 week ago

    Chennai, Tamil Nadu, India TransUnion Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:This is an entry-level position responsible for handling various queries received either telephonically, through live chat, fax, ticket or email from consumers regarding their credit reports and TransUnion products. The associate provides prompt assistance and resolution to consumer inquiries,...

  • Back Office Operations Rep II

    7 days ago

    Chennai, Tamil Nadu, India TNQ Technologies Private Limited Full time ₹ 22,08,000 - ₹ 35,16,000 per year

    Experience: Minimum 5-7 years of experience in banking operations, BPO, or the BFSI (Banking, Financial Services, and Insurance) industry. Education: A minimum graduate degree is typically required. Communication: Strong written and verbal communication skills for interacting with customers and internal stakeholders. Problem-Solving: Ability to resolve...

  • Back Office Executive

    7 days ago

    Chennai, Tamil Nadu, India Home Konnect® Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionHome Konnect is a premier residential marketing organization that has been rated by CRISIL. Based in Chennai, Home Konnect is one of the top 3 real estate agents in Chennai providing award-winning service, leveraging expertise in residential marketing, and developing long-standing relationships with leading developers. We have successfully...

  • Transaction Svs Rep

    1 week ago

    Chennai, Tamil Nadu, India Citi Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Discover your future at CitiWorking at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.Job OverviewThe Transaction Svs Rep 5 is an entry level position responsible...

  • Back Office Assistant

    3 days ago

    Chennai, Tamil Nadu, India Nadi AirTechnics pvt Ltd Full time ₹ 98,304 - ₹ 3,08,041 per year

    Data Management: The back office executive's principal duty is to manage data and information. This duty includes gathering, compiling and organising the data which is essential for the company's other business operations. These executives are also responsible for maintaining policies to offer a high degree of support to the team members and recording legal...

  • Rep I

    1 week ago

    Chennai, Tamil Nadu, India TransUnion Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:This is an entry-level position responsible for handling various queries received either telephonically, through live chat, fax, ticket or email from consumers regarding their credit reports and TransUnion products. The associate provides prompt assistance and resolution to consumer inquiries,...

  • Transaction Svs Rep

    1 week ago

    Chennai, Tamil Nadu, India Citi Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    The Transaction Svs Rep 5 is an entry level position responsible for providing analytic and administrative support to traders, in coordination with the Transaction Capture team.The overall objective of this role is to maintain position records and provide support with processes surrounding securities.Responsibilities:Provide support for Treasury and Trade...