Ward Clerk

Ward ClerkDepartment: Nursing / Ward AdministrationReports To: Ward In-charge / Nursing Supervisor / Administration Desk1. Job Purpose

To facilitate efficient administrative and clerical support on the ward; ensuring smooth flow of patient admissions, discharge, transfers, and documentation — thereby enabling medical and nursing staff to focus on care delivery.

2. Key ResponsibilitiesA. Patient Admissions, Transfers & Discharge

• Greet and register incoming patients.
• Complete admission formalities: collect necessary documents (ID, address, patient history, consent forms).
• Update patient database / hospital information system accurately.
• Coordinate patient transfers within hospital wards as per instructions.
• Facilitate discharge process: ensure paperwork, billing clearance, and patient instructions are completed.

B. Record-Keeping & Documentation

• Maintain ward log books (admissions, discharges, transfers, bed occupancy, waiting list).
• File and organize patient records, reports, test results, consent forms, referral letters.
• Ensure that patient files are kept confidential and securely stored.
• Assist in preparing daily/weekly/monthly ward reports: bed occupancy, admissions/discharges statistics.

C. Coordination & Communication

• Act as a bridge between patients/families and hospital staff (nurses, doctors, billing, housekeeping, lab, radiology).
• Inform nursing or medical staff about new admissions, transfers, discharges.
• Notify housekeeping or housekeeping supervisor when beds become vacant and need cleaning.
• Coordinate with billing/cash counter for new admissions and discharge formalities.

D. Patient & Visitor Assistance

• Provide information to patients and relatives regarding ward procedures, visiting hours, hospital policies.
• Assist patients/visitors in filling out forms or understanding admission/discharge instructions if required.
• Manage and organize patient and visitor enquiries, and escalate issues when necessary.

E. Ward Administration Support

• Track and manage ward stationary and office supplies (registers, forms, files).
• Assist in inventory management of ward paperwork and stationary.
• Ensure ward clerical area is tidy and organized.
• Support the nursing admin team for audits, patient census, reporting as needed.

3. Qualifications & Requirements

• 10+2 (or equivalent) minimum required. Graduation preferred.
• Basic computer literacy (MS Office, hospital management software / electronic medical records preferred).
• Good written and verbal communication skills in local language(s) and English.
• Basic knowledge of hospital admission/discharge procedures — any prior hospital/clinic clerical experience is a plus.
• Understanding of patient confidentiality and hospital administrative protocols.

Job Type: Full-time

Pay: ₹11, ₹30,723.76 per month

Work Location: In person