IT manager
4 days ago
Key Responsibilities
Core Responsibilities
- Network and Security Management:
· Configure and monitor firewalls (Sonic Wall) for DHCP IP assigning and internet access (Active without license).
· Maintain and troubleshoot LAN networks, ensuring proper documentation of configurations and issues.
- Hardware & Device Maintenance:
· Maintain and troubleshoot desktops, laptops, projectors, local printers, and rental Xerox machines.
· Provide remote technical support to regional marketing staff.
· Monitor and maintain CCTV systems and mobile access credentials, ensuring adherence to established processes.
- Server & Cloud Management:
· Monitor and maintain physical servers, Active Directory user delegation, file sharing, and backups, ensuring documentation is up to date.
· Manage and troubleshoot cloud C-Panel email servers, including the creation of new email IDs.
· Monitor and maintain Azure cloud servers, including user profile creation, auto-backup processes, and restoration as needed, with support from Agiliz-Tech.
- Software & Application Support:
· Configure and troubleshoot MS Outlook, maintaining relevant documentation.
· Monitor daily backups (Auto Backup) of Tally data, create new vendor profiles, and assign permissions based on management requirements.
· Oversee CRM marketing software, coordinate with vendors for updates and modifications, and ensure adherence to documented processes.
· Troubleshoot EPABX issues by coordinating with the maintenance team and maintaining records.
· Monitor and troubleshoot HR payroll software, ensuring proper documentation of updates and issues.
- User Management & IT Compliance:
· Create and manage employee biometric IDs, ensuring adherence to the defined process.
· Monitor renewals of domains, C-Panel servers, Tally licenses, and such other licenses for payroll etc.
· Coordinate with the Mobile Service Providers for new mobile connections and issue resolution, documenting interactions.
Job Type: Full-time
Pay: ₹35, ₹50,000.00 per month
Benefits:
- Health insurance
Work Location: In person
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