Associate Process Manager
17 hours ago
Key Objectives and Responsibilities of this role will include the following:
- Define and document business requirements
- Translate business requirements into detailed functional specifications
- Perform all levels of data analysis, including data mappings, data feeds, data modelling (both relational and message), and data transformation as related to an Enterprise Environment
- Develop fully defined logical and physical data models as related to assigned task and/or project
- Document technical requirements, system diagrams, and other deliverables
- Attend system design reviews with developers, quality assurance testers and end users
- Conduct impact assessment on applications when new functions/features are proposed or designed
- Be involved with project plans detailing the expected level of effort and time required and consistently meet the allocated milestones
- Extracting data using SQL and using it for analysis
- Take the initiative to suggest new standards, implement new strategies and take on special projects
- Strong familiarity with Software Development Life Cycle
- Ability to do product and pricing benchmarking exercises independently
- Good team player, able to balance the needs of stakeholders and IT, and able to manage internal IT conflicts and demands as needed
- Ability to prepare standard and ad-hoc presentation decks in a timely manner on required topics, from high level functional overview to detailed technical overview of key data flows
- Ability to effectively engage and work with a global team
- Assisting the project managers and development managers to keep project status information up to date, to identify risks and mitigate against them
Education Required:
MBA from leading institutes
Knowledge / Abilities / Skills:
- Significant experience with software development life cycle and web technologies
- Must have strong communication and organization skills; multi-tasking and time management skills are essential
- Must have cross-functional business and application knowledge
- Must have enough technical background to be able to create proper functional requirements (FRD) and detail specifications (FSD).
- Must have experience of extracting and analyzing data using SQL
- Must be able to take direction well but work independently, and have the ability to learn and assimilate information quickly.
- Must demonstrate a positive and professional attitude, personal integrity, problem solving ability
- Proficiency in MS Office (Word, Excel, PowerPoint, Visio, Project), ETL tools.
- Conceptual understanding of RDMS concepts
- Proficiency in HTML Editor tools
- Technical aptitude to learn new software quickly
- Ability to break down business problems into logical tasks
- Ability to think creatively
- Ability to lead meetings
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