Associate Process Manager

17 hours ago


Chandigarh, Chandigarh, India eClerx Full time ₹ 5,00,000 - ₹ 15,00,000 per year
Description

Key Objectives and Responsibilities of this role will include the following:

  • Define and document business requirements 
  • Translate business requirements into detailed functional specifications 
  • Perform all levels of data analysis, including data mappings, data feeds, data modelling (both relational and message), and data transformation as related to an Enterprise Environment 
  • Develop fully defined logical and physical data models as related to assigned task and/or project 
  • Document technical requirements, system diagrams, and other deliverables 
  • Attend system design reviews with developers, quality assurance testers and end users 
  • Conduct impact assessment on applications when new functions/features are proposed or designed
  • Be involved with project plans detailing the expected level of effort and time required and consistently meet the allocated milestones
  • Extracting data using SQL and using it for analysis
  • Take the initiative to suggest new standards, implement new strategies and take on special projects
  • Strong familiarity with Software Development Life Cycle
  • Ability to do product and pricing benchmarking exercises independently
  • Good team player, able to balance the needs of stakeholders and IT, and able to manage internal IT conflicts and demands as needed 
  • Ability to prepare standard and ad-hoc presentation decks in a timely manner on required topics, from high level functional overview to detailed technical overview of key data flows
  • Ability to effectively engage and work with a global team
  • Assisting the project managers and development managers to keep project status information up to date, to identify risks and mitigate against them

Education Required:

MBA from leading institutes

Knowledge / Abilities / Skills:

  • Significant experience with software development life cycle and web technologies 
  • Must have strong communication and organization skills; multi-tasking and time management skills are essential 
  • Must have cross-functional business and application knowledge 
  • Must have enough technical background to be able to create proper functional requirements (FRD) and detail specifications (FSD). 
  • Must have experience of extracting and analyzing data using SQL
  • Must be able to take direction well but work independently, and have the ability to learn and assimilate information quickly. 
  • Must demonstrate a positive and professional attitude, personal integrity, problem solving ability 
  • Proficiency in MS Office (Word, Excel, PowerPoint, Visio, Project), ETL tools.
  • Conceptual understanding of RDMS concepts
  • Proficiency in HTML Editor tools 
  • Technical aptitude to learn new software quickly 
  • Ability to break down business problems into logical tasks  
  • Ability to think creatively 
  • Ability to lead meetings


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