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Export Executive
2 weeks ago
Job Summary:
We are seeking a dynamic and detail-oriented Exports Executive to join our team. The role involves supporting export sales operations, handling customer inquiries, preparing quotations, coordinating with our production unit, and overseeing logistics to ensure smooth and timely deliveries. The candidate will also assist in the operational activities of our Dubai office, including follow-ups, customer service, and general administrative support.
Key Responsibilities:
Sales & Customer Support:
- Respond to export inquiries and provide timely quotations to customers.
- Assist the Export Manager in handling overseas clients and nurturing business relationships.
- Follow up with customers on quotations, orders, and payments.
Production Coordination:
- Liaise with the factory/production team regarding order status and timelines.
- Monitor production schedules to meet delivery deadlines for export orders.
Logistics & Documentation:
- Coordinate with freight forwarders, shipping lines, and clearing agents for timely dispatch and delivery.
- Ensure accurate and timely preparation of export documentation, including invoices, packing lists, shipping instructions, and compliance certificates.
Operational Support (Dubai Office):
- Assist in managing day-to-day operational tasks for the Dubai office.
- Support customer service activities, ensuring prompt resolution of queries or issues.
- Follow up on ongoing projects, leads, and customer communications.
General Duties:
- Maintain records and reports related to exports.
- Stay updated with export regulations, shipping terms (Incoterms), and market trends.
- Coordinate internally with other departments to ensure seamless export operations.
Required Skills & Qualifications:
- Bachelor's degree in Business, International Trade, or related field.
- 1-2 years of experience in export operations, international sales, or logistics (preferred).
- Strong communication and interpersonal skills.
- Knowledge of export documentation, shipping procedures, and Incoterms.
- Ability to multitask and manage priorities in a fast-paced environment.
- Proficiency in MS Office (Excel, Word, Outlook); experience with ERP systems is a plus.
What We Offer:
- Opportunity to work with a growing international brand.
- Exposure to global markets and international business practices.
- Collaborative and dynamic work environment.
