Customer Service Specialist

2 days ago

Gurgaon, Haryana, India Keysight Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year
Job Description

We are seeking a Billing & Receipt Accounting Specialist to join our dynamic finance team. This individual will play a key role in ensuring accurate invoice processing, revenue recognition, and receipt accounting in compliance with ACS606 and SAB101. The ideal candidate will work cross-functionally to resolve billing issues, support audits, and drive process improvements.

Key Responsibilities:
  • Ensure timely and accurate invoice generation with proper invoice and revenue recognition in compliance with ACS606 and SAB101.
  • Manage subscription contract amendments in Oracle Cloud.
  • Process credit and rebill transactions, manual invoices, milestone billing, and customized billing requirements.
  • Perform receipt accounting and reconcile payments with invoices.
  • Collaborate with the Credit and Collections team to resolve invoice disputes and customer communications.
  • Act as a liaison with Global Software & Services teams, Account Managers, and other internal stakeholders to address billing and invoicing issues.
  • Participate in cross-functional projects and propose process improvements.
  • Support internal and external audits by coordinating with finance stakeholders.
  • Troubleshoot and resolve complex billing challenges involving taxes, Letters of Credit (LC), customs clearance, foreign exchange, and regulatory compliance.
Qualifications:
  • Bachelor's degree in Accounting, Finance, or a related field.
  • Strong understanding of revenue recognition principles (ACS606, SAB101).
  • Experience with Oracle Cloud or similar ERP systems.
  • Solid analytical and problem-solving skills with attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively in a cross-functional environment.
  • Prior experience in a global or multinational corporate environment is a plus.
Equal Opportunity Employer Statement:

Keysight is an Equal Opportunity Employer. We are committed to creating a diverse environment and are proud to be an inclusive workplace that celebrates diversity and ensures equity and inclusion for all employees.

  • Customer Service Specialist

    2 weeks ago

    Gurgaon, Haryana, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000

    Customer Service SpecialistWe are seeking a skilled and compassionate Customer Service Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service via chat.

  • Customer Service Specialist

    2 weeks ago

    Gurgaon, Haryana, India VINFAST Full time

    Job DescriptionOverview:We are looking for a Customer Care Specialist to join our team supporting the Indian market, responsible for providing world-class customer service and support to our clients in the automotive industry. The ideal candidate must have prior experience in automotive customer care (car or motorcycle) and be passionate about delivering...

  • Customer Service Specialist

    2 weeks ago

    Gurgaon, Haryana, India easySLR Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionEasySLR simplifies systematic literature reviews with advanced Large Language Model (LLM) research, deep domain expertise, and a focus on superior user experience. Our platform is designed to streamline the review process for researchers, ensuring efficiency and accuracy. EasySLR is dedicated to providing innovative solutions that improve...

  • Customer Service Specialist

    2 weeks ago

    Gurgaon, Haryana, India beBeeCustomer Full time ₹ 27,000

    The role of a Customer Service Specialist involves building strong relationships with customers and resolving issues proactively.Key Responsibilities:To effectively engage in phone conversations with customers to understand their needs and concerns.To provide accurate and knowledgeable answers to customer inquiries about products, pricing, and...

  • Customer Service

    2 weeks ago

    Gurgaon, Haryana, India RBS Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    Join us as a Customer Service & Operations AnalystIn this customer centric role, you'll deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers and businesses to accurately collect information in order to solve their queriesThis is an opportunity to be recognised as a...

  • Customer Service

    2 weeks ago

    Gurgaon, Haryana, India RBS Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Join us as a Customer Service & Operations Analyst in Anti-Money LaunderingWorking with a supportive and collaborative team, you'll be helping us with anti-money laundering (AML) activitiesYou'll be investigating queries, supporting business processes and procedures, and understanding the needs of our customers and the businessThis role offers great career...

  • International Customer Service Position

    1 week ago

    Gurgaon, Haryana, India beBeeSupport Full time ₹ 3,00,000 - ₹ 55,00,000

    Customer Support Specialist Job DescriptionWe are seeking a dedicated professional to join our team as a Customer Support Specialist. The ideal candidate will have excellent communication skills, a passion for delivering exceptional service, and the ability to work effectively with international clients.Job Responsibilities:Handle inquiries and provide...

  • Customer Engagement Specialist

    2 weeks ago

    Gurgaon, Haryana, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Customer Engagement SpecialistAt our organization, we are seeking a skilled Customer Engagement Specialist to join our team. The ideal candidate will have excellent communication and interpersonal skills, with the ability to provide exceptional customer service and support.Key Responsibilities:

  • Customer Service Specialist

    2 days ago

    Gurgaon, Haryana, India Cuemath Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    About Cuemath:At Cuemath, we're building a cutting-edge learning platform that redefines how students approach math & other subjects. By combining personalized instruction, innovative technology, and a curriculum rooted in real-world problem-solving, we aim to make learning deeply engaging and effective. Our mission is to empower children with skills that go...

  • Customer Care Specialist

    1 week ago

    Gurgaon, Haryana, India beBeeCustomerService Full time ₹ 5,00,000

    Job Title: Customer Care Specialist    We are seeking a skilled and dedicated Customer Care Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Eligibility:At least one year of experience in customer-facing roles...