
F2F Interview
1 week ago
JOB Description:
Service Desk Analyst (L1 Desk)
Years of EXP: 2+ Years
Notice Period: Immediate
Job Overview:
- Experience: 2-5 years of experience in an IT support/help desk environment.
- Mandatory experience in Call, Email and Chat service desk support.
- Excellent communication skills.
- Mandatory experience in ticketing system (ServiceNow).
- Experience supporting end-users remotely in a fast-paced environment.
- Work Shift : 24*7 Rotational.
- Mandatory experience in Call, Email and Chat service desk support.
- Mandatory experience in ticketing system (ServiceNow).
Onsite- All 5 days work from office
Rotational Shift
Role & responsibilities
Preferred candidate profile
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