Inbound Technical Support Executive

4 hours ago

Kolkata, West Bengal, India Adeeba e Services Full time ₹ 10,000 - ₹ 20,000 per year
Company Description

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.

Job Description

Greetings From Adeeba E Services Pvt Ltd

We are conducting a walk-in drive for the position Of Inbound Voice Process

Professionals ready to work in night shift for Kolkata location.

Job Description:

Primary role will involve handling inbound calls.

1) Process: - Inbound Voice

2) Shifts Timing: Night (8.30 pm-6:30 am)

3) Salary: - 10 to 20 percent hike on present ctc.

4) Experience: - 6 months Exp. In international Tech  outbound process

5) Criteria: - Candidate should be Fluent in English.

6) Shifts: Night shift only

7) Salary 1st of Every Month

8) Working Days: 6 (Rotational Off)

Perks & Benefits to Employees:

1. Huge Performance Incentives + Fixed Salary

2. Attendance Allowances

3. No Target Pressure

4. 
•Appraisal policy: Done every 9 months on the basis of performance and productivity


• Extra Payout policy on Birthday


• Extra Payout for Employee referral Scheme.


• On spot /monthly/yearly, incentives


• Excellent working environment for growth and opportunity

5. Loyalty Bonus Rs. 5000 every year

Qualifications:

HS/Any Graduate

Eligibility Criteria: 

1. Candidate with Excellent Communication Skill.

2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.

3. Support Process.

4. Candidate must know how to close their own call and must know how to close calls by taking payments through different gateways.

5. Domestic & fresher candidates are not applicable

CONTACT PERSON

HR - PRIYANKA

Qualifications

HS / GRADUATE 

Additional Information

All your information will be kept confidential according to EEO guidelines.

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