VOIP Engineers

Key Roles and Responsibilities of a VOIP EngineerA VOIP Engineer is required to troubleshoot and resolve complex customer issues in a timely manner.Main Tasks:Troubleshoot Level 1/2/3 customer calls, prioritizing effective issue resolution and customer satisfaction.Manage case backlog efficiently, escalating complex issues as needed.Document all customer...

Company Description Voip Trainers Pvt Ltd Role Description This is a full-time on-site role for an N8 N, Make.com AI Automation Engineer, located in Chennai.The AI Automation Engineer will be responsible for designing, implementing, and maintaining automation systems using N8 N and Make.com platforms.Daily tasks include troubleshooting automation processes,...

Company DescriptionVoip Trainers Pvt LtdRole DescriptionThis is a full-time on-site role for an N8N, Make.com AI Automation Engineer, located in Chennai. The AI Automation Engineer will be responsible for designing, implementing, and maintaining automation systems using N8N and Make.com platforms. Daily tasks include troubleshooting automation processes,...

Job Description- Troubleshoot all Level 1/2/3 customer calls, focusing on effective issue resolution.- Prioritize customer satisfaction and manage case backlog efficiently.- Document all customer interactions in the CRM system.- Escalate complex issues to Sr. TAC/TL as needed for resolution.- Regularly update technical and product knowledge.- Contribute to...

Job Title: Advanced Voice Network Support EngineerWe are seeking a highly skilled professional to join our team as an Advanced Voice Network Support Engineer. This is a challenging role that requires expertise in voice network design, implementation, and troubleshooting.The ideal candidate will have a strong understanding of Cisco UCCE, UCCX, PCCE solutions,...

Role: UCCE L3 EngineerExp: 10+ YearsLocation: RemoteJD:Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting.MACD creation knowledge in Cisco UCCE & IPT platforms.Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware of ITIL process.Have...

Interested suitable candidates please be in touch with Telephony EngineerDescription:We are seeking an experienced Telephony Engineer with 5+ years of expertise in integrating and managing enterprise telephony platforms. You will be responsible for configuring and maintaining SIP-based call flows, CTI integrations, and multi-platform telephony environments...

**Job Title:** Technical Assistance Center SpecialistWe are seeking highly skilled professionals to join our Voice Network Operations and Technical Assistance Center (TAC) team.**About the Role:** As a TAC Engineer, you will be responsible for managing voice/telecom networks, troubleshooting VoIP services, and collaborating with global vendors and carriers...

Job Title: UCCE EngineerWe are seeking a skilled professional to fill the role of UCCE Engineer.Key Responsibilities:The ideal candidate will have hands-on experience with Cisco UCCE / UCCX / PCCE solutions and 3rd party call recording platforms.They should possess basic knowledge of Cisco ICM/CCMP/CVP/CUIC and troubleshooting skills.A clear understanding of...

As a senior voice engineer, you will play a key role in supporting and maintaining our unified communications systems.The ideal candidate will have expertise in Cisco CUCM, Webex Calling, and Microsoft Teams Calling, with experience in integrating multiple voice platforms.Responsibilities include:Designing and implementing scalable voice...